Service Business Development Coordinator

We are looking for a Business Development Manager to join our growing team! The right candidate will be a team player with leadership skills, a "can-do" attitude and excellent communication skills. Day-to-day tasks will include supervision of staff, task assignments, setting daily goals, measuring and tracking key performance indicators, and communicating with clients regarding our product and service offerings.

Benefits

Full benefits package including optional health, dental and optical insurance, 401K.

Compensation Rage

$75,000-$85,000 Annually

Responsibilities

• Perform outbound customer calls and establish follows-up with service appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial service options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Conduct team and process development sessions - keeping positive relationships with staff, sales teams and dealership management
• Utilize CRM tracking system daily
  
  
  

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong leadership skills
• Highly organized
• Valid driver’s license
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.