Housekeeper

Position Role Statement: The Housekeeping Staff is responsible maintaining cleaning of patient/resident rooms and common areas in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility to assure that the community is maintained in a clean, safe and comfortable manner.1. Operations & Facility (Housekeeping) Management Assist with room changes including complete room clean. Clean building areas including patient/resident rooms/bathrooms and common areas to include, but not limited to sweeping, dusting and mopping. Provides the housekeeping functions to ensure a clean and safe environment for residents, visitors and staff in all areas of the facility. Assures that necessary equipment and supplies are maintained and operable to perform necessary duties and services to include, but not limited to restocking supplies in patient/resident rooms, bathrooms, common areas and housekeeping carts.2. Resident Relations Listens and responds to resident concerns, complaints, suggestions, questions and comments. Analyzes and reports results of resident satisfaction survey to residents. Develops, communicates, and follows through with necessary action plans. Assures that the residents’ personal and private property rights are followed by housekeeping and laundry staff at all times. Interacts with residents to ensure that quality care and positive resident/staff relations are taking place. Maintains open and trust-building relationships with resident family members, responding professionally and promptly to any requests or concerns.3. Quality, Compliance & Risk Management Inspects work areas and equipment at least weekly for proper order and operation. Reports job related functions to the housekeeping management involving exposure or potential exposure to blood/body fluids. Assist with the plan of correction for housekeeping and laundry concerns/deficiencies noted during quality assurance/state/city survey inspections. Adheres to company-wide policies around and has oversight of Life Safety compliance in facility in conjunction with OSHA, state and company requirements - Adheres to all housekeeping standards in a safe manner for resident comfort and convenience by assuring that necessary equipment and supplies are maintained and operable to perform necessary duties and services. - Completes housekeeping checklist and quality assurance program.4. Budget & Materials Management Manages multiple priorities and adapts to changes in procedures and conditions. Attends meetings with key management and project teams to review status, issues & innovations that require your attendance.5. Employee Performance & Development Fosters a positive work environment that attracts, retains and motivates top quality people throughout the organization. Uses appropriate strategies, processes, tools and sources to engage and motivate employees to achieve business objectives and positive morale. Displays ability to bring others together for a common purpose and objective in positive manner to achieve desired results.Organizational Competencies  Customer Service  Expectations Management  Communication Skills  Team Player  Reliability & Accountability  Functional Knowledge & Learning  Creative Problem Solving  Conflict Resolution Functional Competencies  Care Management  Compliance & Risk Management  Resident Relations  Quality  Materials Management Personal Attributes  Negotiating skills  Independent decision making skills  Ability to influence others  Time Management skills  Adaptability & Change Management skills  Planning and Organization skills  Integrity/ethical standards  Analytical  Results-oriented

Salary : $12 - $16