What are the responsibilities and job description for the Jr. Consultant - IT Software Asset Management position at Northramp LLC?
Northramp is seeking a Jr. IT Software Asset Management Consultant to support government hardware lifecycle management and help maintain operational excellence in a federal environment. This role is engaged in the full hardware asset lifecycle, ensures CMDB and inventory accuracy, and assists with equipment shipments and transfers. The ideal candidate is a strong oral and written communicator, team player, and analytical thinker who can collaborate effectively with cross-functional teams and federal stakeholders.
KEY RESPONSIBILITIES
- Participate in the full hardware asset lifecycle, including receiving, tagging, shipping, recovery, and disposal
- Maintain accurate asset records and support both physical and logistical inventory audits
- Process request-fulfillment tickets in alignment with SLAs and customer expectations
- Participate as a member of an IT Asset Management Team, including government and vendor partners
- Update process documentation
- Coordinate effectively with multiple vendor partners to ensure alignment and shared understanding
- Must be able to lift and move IT equipment up to 50 pounds
- 2–4 years of hardware-focused IT Asset Management experience
- Experience working with CMDB and asset management tools such as ServiceNow
- Strong attention to detail, data accuracy, and documentation quality
- Excellent communication and organizational skills
- Ability to obtain and maintain eligibility for access to classified information (including a security investigation and drug screening)
- Daily on-site support in Rockville, MD is required
- ITIL, IAITAM, or ServiceNow certifications
- Experience working within the federal government
- Bachelor’s degree
- Competitive Compensation
- Employee Bonus Programs
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Basic Life, Voluntary Life, and AD&D Insurance
- Short-Term and Long-Term Disability Insurance
- Paid Time Off
- Paid Parental Leave
- Training and Professional Development
- Remote Work Opportunities
- Wellness Resources