Admin / Customer Service Rep

NorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Admin / Customer Service Rep to join our HVAC office team and provide customer service as well as handle a variety of administrative tasks to help keep our business running smoothly. Are you a people person that makes everyone feel welcome? Would you like an exciting career with a local HVAC company that dominates the market in an essential industry? If so, please read on!This Admin / Customer Service Rep position earns a competitive wage of $15 /hour, depending on experience, plus overtime opportunities. You would also be eligible for great benefits including commission opportunities, 401(k), paid holidays, paid vacations, sick time, and advancement opportunities! If this sounds like the right administrative CSR opportunity for you, apply today!ABOUT NORTHPORT HEATING AND AIR CONDITIONINGNorthPort Heating and Air Conditioning is a family-owned heating and air conditioning service provider located in Jacksonville, Florida. We have made our company successful by building long-term relationships with our customers and offering them continued support even after the completion of our services. Our company's philosophy is simple: Treat every customer with respect as if they were our only customer.Here at NorthPort, we understand that in order to maintain great relationships with our clients, we also have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work culture and opportunities for career development. This is why our employees love working with us!A DAY IN THE LIFE OF AN ADMIN / CUSTOMER SERVICE REPAs our Admin / Customer Service Rep, you are the "go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible. Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering phones, scheduling with customers, dispatching technicians, entering work orders, preparing billing, and handling collections.Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone, by email, and in person. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of HVAC work is taken care of accurately and on-time!The main service area is in Jacksonville, but we also cover jobs in St. Augustine and Fernandina Beach.QUALIFICATIONS FOR AN ADMIN / CUSTOMER SERVICE REPStrong knowledge of Microsoft Word, Excel, and Google DocsEfficient and accurate data entry skillsCSR or office experienceTwo years of CSR and office experience are preferred but multiple factors will be taken into consideration. Do you thrive in a fast-paced work environment? Are you dependable, responsible, and reliable? Do you have a strong work ethic? Are you team-oriented but also able to work well independently? Do you have excellent verbal and written communication skills? Can you maintain a professional image and demeanor at all times? Are you organized and able to effectively prioritize multiple tasks? If so, then you might just be perfect for this Admin / Customer Service Rep position!READY TO JOIN OUR HVAC OFFICE TEAM?If you feel that you would be right for this administrative CSR job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: 32207