Demo

Secretary

Northpointe Council, Inc.
Lockport, NY Full Time
POSTED ON 10/18/2026
AVAILABLE BEFORE 2/15/2027

Northpointe Council, Inc. is looking for a full-time Secretary to provide administrative support in our Lockport Outpatient Treatment Clinic.

*Must be available to work Monday - Friday: two 830am-430pm shifts, two 11am-7pm shifts and Friday 9am-2pm

Our mission at Northpointe Council, Inc. is to provide high-quality person-centered prevention, intervention, treatment and recovery to those affected by substance use disorders and other addictions from the Greater Niagara Area.

The job duties include: Provides administrative, clerical, reception, scheduling, and customer service support for outpatient and/or residential treatment programs. Responsible for answering and directing telephone calls, greeting visitors, maintaining records, preparing and processing documents, scheduling appointments, supporting program operations, and assisting clients, staff, and the public. Serves as a key point of contact for program communications and helps ensure the efficient operation of daily administrative activities.

Education and/or Experience:

  • High school diploma or equivalent required.
  • Associate degree in Business Administration, Office Administration, Administrative Support, or a related field preferred.
  • Minimum of two (2) years of experience in administrative support, customer service, reception, scheduling, healthcare administration, or a related office environment preferred.
  • Experience utilizing office technology, electronic records systems, scheduling software, Microsoft Office applications, and other business-related software preferred.
  • Equivalent combinations of education, training, and experience may be considered

Summary of Benefits for Full- time Employee

  • 35-hour full time work week
  • 10 paid holidays 2 Floating Holidays
  • Company paid life insurance
  • Health Insurance
  • Optional Guardian Dental / Vision
  • FSA Flexible Spending account
  • HRA Health Reimbursement account
  • Professional development assistance
  • 403b with up to 7% contribution upon qualification
  • Vacation: 70 hours first year, increases on yearly basis
  • Sick time: 63 hours per year
  • Personal time: 21 hours per year
  • EAP Employee Assistance Program

Northpointe Council, Inc complies with all State and Federal Labor Standards & Guidelines including, but not limited to:

FMLA: Family and Medical Leave Act | U.S. Department of Labor (dol.gov)

EEOC Home | U.S. Equal Employment Opportunity Commission (eeoc.gov)

EPPA: Employee Polygraph Protection Act | U.S. Department of Labor (dol.gov)

USERRA: Know Your Rights | U.S. Department of Labor (dol.gov)

Job Type: Full-time

Pay: $19.28 - $22.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan

Work Location: In person

Salary : $19 - $22

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