What are the responsibilities and job description for the Field Service Coordinator position at NorthPoint Search Group?
Field Service Coordinator
Who: A fast-growing service and logistics company supporting field operations across the Southeast.
What: Seeking a Field Service Coordinator to oversee technician scheduling, client communications, and on-time service delivery.
When: Hiring now due to company growth.
Where: Atlanta, GA
Why: This role has opened as part of our expansion and increased service demand.
Office Environment: Team-oriented, process-driven, and fast-paced.
Salary: $60,000–$70,000 annually, depending on experience.
Position Overview:
The Field Service Coordinator ensures efficient field operations by managing schedules, communicating with customers, and providing essential support to technicians to maintain exceptional service standards.
Key Responsibilities:
● Coordinate and schedule field service technicians based on demand and geography
● Serve as the liaison between field teams and customers for scheduling and updates
● Track service calls, parts, and job completion timelines
● Maintain accurate records in the service management system
● Support compliance with safety and service quality protocols
Qualifications:
● 2 years of experience in service coordination, dispatch, or a related role
● Excellent multitasking and communication skills
● Strong proficiency with scheduling and CRM software
● Comfortable working in a dynamic, deadline-driven environment
● High school diploma required; associate or bachelor’s degree preferred
If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.
Feel free to share this opportunity with anyone in your network who might be a good fit!
Salary : $60,000 - $70,000