What are the responsibilities and job description for the COLLECTIONS MANAGER position at NorthPoint Search Group?
Collections Manager (Hybrid) - Vinings, GA | $80K Salary
Are you a seasoned collections professional with leadership skills and a passion for results? Join our team as a Collections Manager in Vinings, GA! This hybrid opportunity combines office collaboration with the flexibility of remote work, offering the best of both worlds. π
What You'll Do :
- Lead, coach, and develop a dynamic team of associates to achieve departmental goals.
- Strategically coordinate collection activities, including auto dialer / list strategies, to maximize efforts.
- Prepare work schedules, streamline workflows, and monitor team productivity.
- Review and approve escalated collection actions, including repossessions and legal proceedings.
- Resolve escalated customer issues with professionalism and efficiency.
- Analyze business reports to measure success and identify improvement opportunities.
- Ensure compliance with company policies, procedures, and the Fair Debt Collection Practices Act.
What You Bring :
Education : High school diploma / GED required.
Experience : At least 1 year of supervisory experience and 3-5 years of collections experience.
Skills :
Traits : A common-sense problem solver who can motivate teams and handle sensitive customer data with care.
Why Join Us?
Competitive salary of $80,000 annually .
Hybrid work setup based in beautiful Vinings, GA .
A supportive team environment where your leadership makes an impact.
Ready to lead the charge in collections? Apply today and make a difference! π―
If Qualified, please send resume to [email protected]
Salary : $80,000