Office Assistant / Customer Service

Overview

We are seeking a dynamic and organized Office Assistant / Customer Service professional to join our team! This role is vital in ensuring smooth daily operations, providing exceptional support to clients and team members, and maintaining an efficient office environment. If you possess excellent communication skills, and enjoy multitasking, this opportunity is perfect for you! You will play a key role in managing administrative tasks, handling customer inquiries, and supporting office management functions to keep our workplace running seamlessly.

Responsibilities

• Greet visitors and manage front desk operations with professionalism and warmth
• Answer multi-line phone systems promptly, courteously, and efficiently, directing calls as needed
• Handle data entry tasks accurately using Microsoft Office applications and bookkeeping software such as QuickBooks
• Manage filing systems, organize documents, and ensure confidentiality of sensitive information
• Provide exceptional customer support by addressing inquiries via phone, email, or in person with positive communication and professionalism
• Assist with office management duties including supply inventory, appointment scheduling, and general administrative support
• Support bookkeeping activities such as invoicing, expense tracking, and record reconciliation
• Perform clerical tasks like proofreading documents, typing reports, and maintaining organized records to ensure accuracy and clarity

Qualifications

• Proven experience in an office environment with strong clerical and administrative skills
• Proficiency in Microsoft Office Suite (Word, Excel) and computer literacy across various platforms
• Experience with QuickBooks or similar bookkeeping software is highly desirable
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong verbal and written communication skills
• Demonstrated ability to handle confidential information discreetly and professionally
• Prior experience in customer service or front desk roles with excellent phone etiquette
• Ability to manage multiple responsibilities simultaneously while maintaining attention to detail
• Personal assistant or office management experience is advantageous but not required

Join us to be part of a vibrant team dedicated to delivering outstanding service while supporting the efficient operation of our office. We value proactive individuals who are eager to contribute their skills in a lively work environment! Pay will commensurate with experience.

Note: THIS IS NOT A REMOTE POSITION.

Pay: $15.00 - $17.00 per hour

Expected hours: 8.0 – 16.0 per week

Work Location: In person

Salary : $15 - $17