What are the responsibilities and job description for the Office Administrator / General Office Support position at Northland Fence?
Job Title: Office Administrator / General Office Support
Location: Ramsey, MN
Company: Northland Fence
Pay: $18–$23/hour (based on experience)
Schedule: Full-time, Monday–Friday
About the Role:
We’re looking for a reliable, detail-oriented Office Administrator to support our operations and installation team. This is a general admin role focused on keeping jobs organized, supporting crews in the field, and handling day-to-day office tasks.
This is a great fit for someone who communicates well, stays organized, and can handle a fast-paced environment without letting things fall through the cracks.
What This Job Is Like:
- Fast-paced with multiple moving parts throughout the day
- You’ll be switching between calls, emails, and task follow-ups regularly
- Accuracy matters—small mistakes can impact jobs and crews
- You’ll be supporting both customers and field crews at the same time
- Some days are busier than others—you need to stay steady and focused
What You’ll Be Doing:
- Answering and managing incoming phone calls and emails
- Following up on open tasks, customers, and job updates
- Assisting with paperwork and job file processing
- Supporting dispatch by relaying information between crews and management
- Ordering gopher state tickets, permits, and surveys
- Updating job details in our CRM (dates, notes, scheduling info)
- Assisting the office team and management with day-to-day needs
- Helping keep communication and job flow organized
What We’re Looking For:
- Strong communication skills—clear, confident, and professional
- Fast and accurate on a computer (typing, navigating systems, etc.)
- Comfortable with Google Workspace (Calendar, Docs, etc.)
- Highly organized—you don’t let things fall through the cracks
- Able to stay focused and productive without constant direction
- Handles pressure well and doesn’t get overwhelmed easily
- Outgoing and personable, but knows when to lock in and get work done
- Takes ownership—if something needs to get done, you make sure it happens
What Success Looks Like in This Role:
- Tasks are followed up on without reminders
- Job files are accurate and consistently up to date
- Crews and customers receive clear, timely communication
- Management can rely on you to keep things moving
- You stay organized even on busy days
Growth Opportunity:
This role is a strong starting point for someone looking to grow within a company. You’ll gain exposure to scheduling, operations, customer communication, and job coordination.
Many of the skills learned in this position apply directly to higher-level roles within the company. This is an opportunity to build a strong foundation, learn how the business operates, and develop into a position that fits your strengths over time.
We’re looking for someone who wants to come in, learn, and earn the opportunity to take on more responsibility.
Why Northland Fence:
- Growing company with real opportunity to move up
- Team-first environment with strong support
- Structured systems and processes in place
- Opportunity to learn multiple parts of the business and grow into a larger role
- You’ll play an important role in keeping operations running smoothly
To Apply:
Please submit your resume and include a short message answering the following:
- Your current work situation
- Your experience with office/admin work
- Why this role interests you
Pay: $18.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $23