Technician

About the Role
Northland Controls is seeking a detail-oriented and reliable Technician in Malaysia to support the installation and implementation of security systems, including access control and CCTV. This role works closely with Lead Technicians and Project Managers to ensure projects are completed safely, efficiently, and to the highest standards.

Key Responsibilities

• Test all equipment after termination to ensure proper system performance
• Follow Northland’s Safety Manual, prioritizing safety for yourself and others at all times
• Complete and log required paperwork (vehicle logs, timecards, field service requests, etc.) in a timely manner
• Report project status, delays, or changes to the Lead Technician or Project Manager
• Maintain detailed daily logs of customer requests, work performed, job numbers, dates and times, and assigned tasks
• Adhere to company procedures, systems, and installation techniques
• Ensure work is completed within estimated timeframes for each project phase (e.g., wire pulling, mounting)
• Support system startup alongside the Lead Technician
• Assist with project closeout and turnover to clients and service teams
• Mentor Installers and junior Technicians when needed

Required Skills

• Strong professionalism and work ethic
• Excellent customer service skills
• Analytical thinking and problem-solving ability
• Clear verbal and written communication
• Ability to read and interpret technical manuals, blueprints, and building plans
• High attention to detail

Qualifications

• Vocational or technical school training preferred (on-the-job training available)
• Minimum 2 years of related experience preferred
• Experience with security systems installation (Access Control / CCTV) preferred

Why Join Northland Controls?

• Work on industry-leading security systems
• Collaborative team environment
• Opportunities for growth and mentorship
• Commitment to safety and quality