What are the responsibilities and job description for the HVAC Service Technician position at Northland Air?
NORTHLAND AIR — DULUTH / HERMANTOWN, MN HVAC Service Technician Duluth / Hermantown, MN · Full-Time | Year-Round
ABOUT NORTHLAND AIR
Northland Air is a great place to work — and we mean that.
We've built an environment worth showing up for. We care about the work we do, the people we serve, and the team we show up beside every day. This isn't just fixing equipment — it's helping people, protecting their homes, and being a light in someone's day when they need it most.
We're a collaborative team. We look out for each other, bring our best every day, and when something isn't working we're honest about it and flexible enough to change.
We operate with the systems and standards of a company with decades of experience, and the energy and mindset of a team that genuinely loves what they do. If that sounds like the place you've been looking for — it is.
YOUR PATH HERE
COMPENSATION $80,000–$100,000 $30/hr all commissions and incentives active from day one Performance to start — experienced techs with 3 years, let's talk before you assume the number. Base pay repair commission membership spiffs performance bonuses $1,000 sign-on bonus
WHAT YOU'LL DO
- Residential service calls, diagnostics, and flat-rate repairs
- Preventative maintenance visits with documented System Health Reports
- Furnace, boiler, heat pump, and mini-split installs alongside our lead tech
- Before, during, and after photo documentation on every job
- Customer walk-throughs — findings, filter schedules, thermostat basics
- Present our membership program after every service call and repair
WHAT WE'RE LOOKING FOR
- 2–3 years of residential HVAC experience — you can diagnose, you can repair, you're ready to grow
- EPA 608 certification and Minnesota Refrigerant Handling Certificate required — if you're close but not there yet, we cover exam fees, study materials, and give you paid time to get it done
- Professional presentation — clean uniform, grooming standard
- Clear communicator with homeowners — confident, not pushy
- Valid driver's license and clean driving record
WHAT WE OFFER
- $30/hr to start — experience above 3 years considered for higher rate
- $1,000 sign-on bonus — $500 at 90 days, $500 at 1 year
- Repair commission on every completed job
- Membership spiffs paid per sale
- Performance bonuses — top tier earns an additional $2,000/year
- Install completion spiff for top performers
- Company-paid health insurance — we cover the majority of your premium — after 90 days
- 11 federal paid holidays 1 week paid vacation after 90 days — grows to 2 weeks at 1 year
- Company van with take-home privileges and gas card included
- Company tools and equipment provided
- Uniforms provided
- Paid training and certification support
- Monday–Friday with on-call and after-hours rotation — after-hours calls come with a premium rate
- Small team — direct access to ownership
SERVICE AREA Duluth, Hermantown, Two Harbors, Rice Lake, and Superior, WI
HOW TO APPLY
Send your resume to kris@northlandairco.com with a few sentences about your experience. No cover letter required — just tell us where you've worked and what you're good at.
Northland Air · Duluth / Hermantown, MN · kris@northlandairco.com
Pay: $85,000.00 - $105,000.00 per year
Benefits:
- Company truck
- Employee discount
- Fuel card
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Tools provided
Experience:
- HVAC: 2 years (Required)
License/Certification:
- EPA 608 Certification (Preferred)
Ability to Commute:
- Duluth, MN 55804 (Preferred)
Work Location: In person
Salary : $85,000 - $105,000