Helpdesk Analyst

Job Responsibilities & Requirements

• The Helpdesk Analyst provides front line technical support to ensure the smooth day-to-day operation of the bank

• The person in this role must have a strong understanding of computer hardware and software systems

• This individual must provide exceptional customer service and have strong communication skills with a commitment to providing a positive support experience

• This individual must have strong troubleshooting and problem-solving skills with the ability to diagnose technical issues efficiently

• High school diploma or equivalent is required as well as two or more years in an IT support environment

  Disclaimer: What is listed above is representative of the position's responsibilities, but is not meant to be an exhaustive list, nor does it reflect a complete job description. Responsibilities may change during employment at Northfield Savings Bank at the company's discretion.
  
  

Professional Development & Career Advancement

• Your growth is our investment. Through mentorship, training, continuing education, and career development resources, you'll have the tools and support to reach your full potential.

• Average Years of Service at Northfield Savings Bank is above 9!

• Start your career in banking - join the NSB Team!

  
  

Compensation

Base compensation range at hire (dependent on experience) : $23.50 - $26.50 per hour