Director of Patient Access and Financial Clearance

Job Title

Director of Patient Access and Financial Clearance

Job Summary

This role plays a pivotal part in driving the organization’s financial health and sustainability through the development and execution of innovative, patient-centered strategies. The Director ensures that every patient interaction with the system is seamless, compassionate, and aligned with NH C’s commitment to delivering an exceptional patient experience. The Director will partner with senior leadership to shape policy, improve access to care, and ensure regulatory compliance, while enhancing operational performance and revenue integrity.

The Director leads the Admissions, Prior Authorization and Financial Clearance Departments, overseeing vital functions such as insurance verification, Pre-service/pre-registration, emergency and elective admissions screening prior authorization and financial counseling. This role oversees the self-pay screening and Medicaid Eligibility workflows.

Compensation

We are committed to providing wage ranges for all open positions. Please note that the specific compensation for this role will be determined based on experience, education and internal equity considerations. The annual salary range for this position is $99,902.40—$141,044.80. This range reflects the base salary for this position.

Key Accountabilities

• Oversight of pre-registration, registration, insurance verification and eligibility, financial counseling, price estimates, prior authorization, point of service collections and charity care screening.
• Develop and implement financial access strategies that directly impact organizational revenue performance, bad debt reduction and patient satisfaction metrics.
• Champion initiatives that prioritize a transparent, empathetic and supportive financial journey for all patients.
• Establish and work collaboratively with vendor partners to ensure streamlined and efficient workflows as established and result in positive outcomes.
• Lead, mentor, and empower a high-performing team, fostering a culture of accountability, innovation and service excellence.
• Ensure accuracy and integrity in patient demographic data collection to ensure the ability to bill services timely.
• Liaison between centralized Patient Access functions on the hospital side with clinic leadership.
• Partner with other departments throughout NH C to optimize front-end processes, minimize denials and drive revenue cycle efficiency.
• Collaboration and support to Revenue Cycle on Access related issues.
  
  

Required Qualifications

• Bachelor’s degree in business or health administration or related field
• 5–10 years of healthcare experience in Patient Access, Financial Clearance or related experience with at least 3 years of Management experience
• Must be able to speak, read, and write English proficiently to ensure safe and effective communication in a healthcare environment
  
  

Schedule

• 80 hours per two-week pay period
• Monday through Friday, with flexible hours based on departmental needs
  
  

Benefits

• Eligible for Management Incentive Plan (MIP) bonus
• Paid Time Off accrued starting on first paycheck
• Medical, Dental, and Vision (discount plan) coverage
• Flexible Spending Accounts
• Life, AD&D, and Disability Insurance
• Pension Plan (PERA) with 7.5% employer match
• Optional 457(b) Retirement Plans
• Tuition Reimbursement
• Loan Forgiveness Eligibility – PSLF MN state programs for qualifying roles
• Employer-Provided Certifications Continuing Education
• Additional perks: Free On-Site Parking, Qualified Bilingual Staff Program, Employee Assistance Program, and discounts on cafeteria, scrubs, and OTC pharmacy items
  
  

About Us

Northfield Hospital Clinics is a trusted, independent healthcare system with more than 800 employees. We’re recognized for our collaborative work environment and strong commitment to high-quality patient care and community impact. We’re proud to be named to Becker’s 2025 list of "100 Great Community Hospitals." Our services span the full spectrum of hospital and clinical care, with our main hospital located in Northfield, MN, and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, and Kenyon—along with Urgent Care locations in Northfield, Lakeville, and Farmington. We offer care across 48 specialties and serve patients at 22 locations throughout the south metro and southern Minnesota.

Whether you're just starting your career or bringing years of experience, you'll find meaningful opportunities, supportive teams, and a chance to make a real difference here.

• This posting is not a complete list of duties or responsibilities. Job functions, schedules, and terms of employment may change in accordance with applicable laws, policies, and agreements.