System Administrator

Job Description

POSITION SUMMARY: The Systems Administrator is responsible for the evaluation, analysis, and implementation of IT systems and projects. This role involves coordinating with IT Leadership to ensure that IT systems are running at optimal levels. The Systems Administrator will monitor and maintain Active Directory, networking infrastructure, system backups, virtualization infrastructure, storage systems, and databases.

ESSENTIAL JOB FUNCTIONS :The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform a variety of duties listed, including but not limited to:

• Coordinate with IT Manager, IS Manager, and Assistant IT Manager to ensure optimal IT system performance.
• Ensure integrity and stability of in-house voice, data, and wireless network services.
• Monitor system backups.
• Assist level II Systems Administrators with evaluating, analyzing, and maintaining IT systems. * Maintain virtual server resources, including storage, memory, and compute allocations.
• Maintain virtual server resources, including storage, memory, and compute allocations.
• Work with team members to assess the strengths, weaknesses, opportunities, and threats related to the network environment.
• Maintain familiarity with IT policies, security protocols, acceptable use policies, and incident reporting procedures.
• Analyze existing documentation, diagrams, and inventories to gain insight into the current infrastructure, and suggest improvements to the level II Systems Administrators.
• Establish systems to actively monitor network, storage, database, and Active Directory health.
• Utilize the helpdesk ticketing system, including creating, prioritizing, categorizing, and updating support tickets and projects.
• Ensure that all phases of support, installations, upgrades, software, hardware, operating systems, etc. are coordinated, monitored, tracked, and resolved.
• Formulate and recommend technical approaches for incorporating new technologies into new and existing information systems.
• Build, deploy, and maintain virtual desktop gold images for employees.
• Troubleshoot network systems and respond to all technical emergencies.
• Provides advanced support for network printing, handheld devices, distributed and central file services, email clients and protocols, * and other software packages as needed.
• Install updates, service packs, and upgrades to user desktops.
• Maintain the phone system and related hardware/software, including configuration and troubleshooting. Ensure the phone system is integrated with other IT systems and meets the organization's communication needs
  
  

Other duties as assigned.

Required Experience

REQUIRED QUALIFICATIONS: The following knowledge, skills, and abilities are required for an employee to successfully perform their duties.

• GED or High school diploma,
• Bachelor's degree in Computer Science or related field or four (4) years experience in Computer Science field. Additionally,
• Five (5) years' experience in IT system administration or related field.
• Proven experience in successfully maintaining mission critical information systems. Excellent interpersonal skills including teamwork, negotiations, working with hardware/software vendors and end users.
• Must have an understanding of PC hardware and networking required.
• Critical thinking and solution-based problem-solving skills necessary to resolve issues within scope of responsibilities.
• Ability to exercise judgment and coordinate a number of projects to meet specified objectives.
• Ability to work and communicate effectively with a wide variety of people within healthcare settings, state and federal agencies and private organizations.
• Self-motivated and able to work independently.
• Position requires extensive travel between clinic sites and thus requires reliable transportation and ability to adhere to regular attendance.
  
  

Native Preference. Preference in filling vacancies will be given to qualified Native applicants in accordance with Native Preference in hiring practices . In other than the above, Northern Valley Indian Health, Inc., is an Equal Opportunity and At Will Employer.

Benefits

Benefits:

Group health insurance (medical/dental/vision) through Blue Shield of California PPO plan

Option of Health Savings Account

$100,000 Life Insurance policy paid for by NVIH

LTD insurance

Aflac

9/80 Flex schedule

4 weeks of PTO to start (tiers increase with tenure)

14 paid holidays

Keyword: Network Administrator