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Residential Counselor, Hospital to Home program

Northern Rivers Family of Services and Careers
Schenectady, NY Full Time
POSTED ON 1/19/2026 CLOSED ON 4/21/2026

What are the responsibilities and job description for the Residential Counselor, Hospital to Home program position at Northern Rivers Family of Services and Careers?

All shifts needed!

$1500 New Hire Retention Bonus offered!

As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies'. Our Hospital to Home (H2H) program provides a structured, supportive transition for youth ages 11 to 17 with acute mental health needs who are discharging from psychiatric hospitalization or emergency room stays. Through a multi-phase care model, the program aims to reduce unnecessary readmissions and long-term placements by offering comprehensive and community-based supports. You will work on-site on our Schenectady campus and will report to the Residential Supervisor.

Responsibilities:

Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.

1:1 Residential Counselor

  • You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.

  • Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.

  • Document in writing a summary of each shift.

  • Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.

  • Seek and obtain training in any particular area specific to the youth who requires 1:1care.

  • Transport 1:1 client for medical, mental health, and other essential needs.

RC1

  • You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.

  • Engage and form positive relationship with all youth served.

  • Complete all mandatory trainings according to programmatic guidelines.

  • Display basic competency in TCI techniques.

  • Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.

  • Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.

  • Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.

  • Complete and maintain documentation to meet programmatic and regulatory standards.

  • Transport clients for medical, mental health, and other essential needs.

RC2

All of the above plus the following:

  • You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.

  • Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.

  • Must have the ability, skill, and knowledge to take a lead role in a team.

  • Form positive relationships with more challenging youth and families.

RC3

All of the above plus the following:

  • Display critical thinking and problem solving skills related to residential program needs.

  • Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.

  • Lead, delegate, and plan work for other team members.

Requirements and Education:

  • HS Diploma/GED required.

  • Experience working with emotionally disturbed population.

  • A valid, clean driver's license is required.

  • Must pass physical.

  • Must be able to complete TCI training.

RC 1

Experience with emotionally disturbed population is preferred.

RC 2

At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.

RC 3

At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.

Benefits

  • Health care package: medical, dental, and vision

  • Tuition reimbursement

  • Paid time off

  • Holiday Pay

  • 401 (K) plan

  • Life Insurance

  • Loan repayment assistance

  • Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Salary : $24 - $26

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