IT Project Manager - ERP Integration Specialist

Company: Northern Plains Services, Inc.       

Business Unit: NPS                          

Department: IT                                              

Schedule: Varies. 8:00am-4:30pm M-F

Travel: Minimal

Summary:

The IT Project Manager – ERP Integration Specialist is responsible for optimizing current and future ERP integrations, leading IT projects and working with system security and cybersecurity. This role also provides cross-functional IT support, including help desk operations, hardware and network management, and location-specific system monitoring.

Essential Duties and Responsibilities but are not limited to:

ERP Integrations:

• Direct design and continued development of both new and existing integrations with external and key internal resources.
• Own, Project Manage and direct ERP system upgrades including impact to existing integrations and other integrated products.
• Support end users of Acumatica system

Cyber Security Management:

• Continue to improve and uphold policies, procedures, and protocols to protect the company's digital assets from cyber threats.
• Conduct regular security assessments and audits to identify vulnerabilities and recommend solutions for improvement.
• Stay updated on the latest cybersecurity trends, threats, and technologies to proactively mitigate risks.

Business Analysis

• Analyze business processes, workflows, and data to identify opportunities for optimization and automation.
• Collaborate with stakeholders to define project requirements, objectives, and success criteria.
• Generate actionable insights and recommendations through data analysis to support strategic decision-making.

IT Infrastructure Management

• Own project management of specific IT related projects
• Support the day-to-day operation of IT systems, networks, and infrastructure to ensure reliability and performance.

• Provide end user support for hardware, software, network connectivity in conjunction with IT specialist resource.

• Troubleshoot technical issues, coordinate with vendors, and implement solutions to minimize downtime and disruptions.
• Manage IT budgets, procurement, and vendor relationships to maximize value and efficiency to the organization.

Computer and Governance

• Ensure compliance with relevant regulatory requirements, industry standards, and best practices in cybersecurity and data protection.
• Enforce IT policies, procedures, and controls to safeguard sensitive information and ensure data integrity. Establish or update these policies, procedures and controls as the organization’s business evolves. 

Competencies:

To perform this job successfully at NPRS, an individual should demonstrate the following competencies:

• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Experience with ERP systems; Acumatica strongly preferred
• Experience working with an ERP VAR; Acumatica preferred
• Experience with reporting tools such as Acumatica Reporting, SQL Server Reporting Services (SSRS), or Crystal Reports
• Experience with hardware and software configuration
• Effective communication and leadership skills with the ability to collaborate with cross-functional teams and influence stakeholders.
• Work independently as well as part of a team.
• Ability to handle multiple tasks and priorities.
• Strong customer service and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Must possess a Valid Driver’s License
• Must have and maintain an insurable driving status which includes but is not limited to NPRS driver provisions.

Physical Demands: 

NPRS may make reasonable accommodations to enable individuals with disabilities to perform the physical demands listed below:

• Occasionally lift 50 lbs.
• Sit for long periods of time.
• Good hand-eye coordination, arm, hand and finger dexterity and visual acuity. 

Education and Training:                                                                                                                                                                       

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience (5 Years) in IT roles with a focus on ERP implementation.
• Strong understanding of cybersecurity principles, technologies, and best practices.
• Hands-on experience with ERP systems (e.g., Acumatica, Foundation, Microsoft Dynamics) and proficiency in system configuration and customization.
• Relevant certifications such as CISSP, CISM, PMP, or ITIL are a plus.

Requirements of Joining Our Team: 

Our comprehensive pre-employment process ensures the well-being and integrity of our team. To join our organization, candidates for this position are required to:       

    1.    Provide professional references to validate qualifications and character.

    2.    Complete a comprehensive background check to confirm suitability for the position. 

We value transparency and the safety of our employees and customers, and these steps are essential in upholding our commitment to excellence.

This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties assigned. This Job Description may change at any time as declared by Management. 

NPRS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected under local, state, or federal statute, ordinance, or regulation. NPRS is a tradename used by Northern Plains Railroad, Inc. (NPR), Northern Plains Services, Inc. (NPS), and All Rail, Inc. (All Rail).

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