What are the responsibilities and job description for the Pharmacy Technician position at Northern Nevada HOPES?
Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work – Northern Nevada HOPES!
The Pharmacy Technician supports daily pharmacy operations by processing prescriptions, filling, and dispensing medications, managing inventory, and assisting patients under the supervision of a pharmacist. This role ensures accurate, efficient, and compliant workflows while supporting 340B program requirement and URAC quality standards. The technician also collaborates with the pharmacy and broader care team to improve medication access and support patient health outcomes.
ESSENTIAL FUNCTIONS:
Why Choose HOPES?
Life insurance options
3 weeks of PTO in your first year
12 paid holidays annually
Paid Parental Leave (after 12 months)
24/7 Employee Assistance Program
Click HERE to view a full list of benefits
The Pharmacy Technician supports daily pharmacy operations by processing prescriptions, filling, and dispensing medications, managing inventory, and assisting patients under the supervision of a pharmacist. This role ensures accurate, efficient, and compliant workflows while supporting 340B program requirement and URAC quality standards. The technician also collaborates with the pharmacy and broader care team to improve medication access and support patient health outcomes.
ESSENTIAL FUNCTIONS:
- Process prescription orders by accurately entering, reviewing, and preparing medications under pharmacist supervision.
- Retrieve, count, package, and label medications in accordance with established accuracy and safety standards.
- Verify patient identity using two identifiers prior to dispensing medications to ensure patient safety.
- Triage and prioritize incoming prescriptions based on urgency, workflow, and patient needs.
- Process and adjudicate prescription insurance claims, including Medicaid, Medicare Part D, and commercial plans, and resolve rejections.
- Maintain accurate patient demographic, insurance, and eligibility information in pharmacy system, including sliding fee scale documentation.
- Ensure prescriptions are filled using the appropriate inventory (340B vs. non340B) based on eligibility and 340B program requirements.
- Support 340B program compliance by following established workflows, maintaining documentation, and escalating discrepancies.
- Maintain complete, accurate, and auditready documentation of dispensing, billing, and patient interactions.
- Assist in inventory management, including receiving, verifying, storing, rotating, and removing expired medications.
- Perform routine cycle counts and participate in annual physical inventory to ensure inventory accuracy and compliance.
- Identify, report, and assist in resolving inventory discrepancies, recalls, shortages, and backorders.
- Provide timely and professional customer service, including answering phone calls and assisting patients with medicationrelated needs.
- Conduct patient outreach to support medication adherence and identifying barriers to medication access.
- Document adherence activities, refill communications, and patient interactions in accordance with policy.
- Coordinate prescription refills, prior authorization support, and communication with providers and care teams to facilitate timely access to medications.
- Assist with mail order and delivery coordination, including verifying eligibility and preparing prescriptions for shipment.
- Utilize pharmacy systems, barcode scanning, and workflow tools to ensure accuracy, traceability, and operational efficiency.
- Handle financial transactions accurately, including cash handling, payment processing, and reconciliation.
- Maintain a clean, organized, and compliant work environment in accordance with safety and infection control standards.
- Maintain compliance with all applicable federal, state, and program requirements, including HIPAA, DEA, HRSA 340B, and URAC standards.
- Pharmacy Technician license in good standing in the State of Nevada required.
- Superior knowledge of Pharmacy Insurance Billing required.
- Proven ability to maintain professional conduct required.
- Able to multitask, detailed oriented, and flexible work schedule as assigned required.
- Able to work autonomously as well as collaboratively with all team members required.
- 3 years of experience as a pharmacy technician preferred.
- Able to work a Monday thru Friday schedule preferred.
Why Choose HOPES?
- PurposeDriven Work
- PeopleFirst Culture
- Career Growth & Development
- Exceptional Benefits
Life insurance options
3 weeks of PTO in your first year
12 paid holidays annually
Paid Parental Leave (after 12 months)
24/7 Employee Assistance Program
Click HERE to view a full list of benefits
Salary : $22 - $28