What are the responsibilities and job description for the Emergency Room Nurse Manager position at NORTHERN MAINE MEDICAL CENTER?
JOB SUMMARY:
The Emergency Department Nurse Manager is a licensed Registered Nurse responsible for planning, directing, coordinating, and evaluating the delivery of patient care within the Emergency Department. This position provides clinical and operational leadership to ensure safe, effective, patient-centered care and efficient departmental operations on a 24-hour basis. The Nurse Manager collaborates with nursing staff, medical staff, ancillary departments, executive leadership, and external stakeholders to support quality outcomes, regulatory compliance, staff development, and organizational goals.
ESSENTIAL FUNCTIONS:
· Supports and promotes the mission, vision, values, and strategic goals of the organization.
· Provides leadership, direction, and supervision for daily Emergency Department operations to support optimal staff performance and patient care outcomes.
· Ensures appropriate staffing, equipment, and supplies are available to meet patient care and operational needs.
· Coordinates, facilitates, and manages departmental change using evidence-based practice strategies and sound leadership principles.
· Mentors, coaches, and supports staff members in professional development, teamwork, accountability, and conflict resolution.
· Administers and applies the terms of applicable contractual agreements with union employees in a consistent and effective manner.
· Provides guidance, support, and constructive feedback to staff and utilizes effective communication and conflict resolution techniques.
· Serves as a patient and employee advocate and safeguards the privacy, confidentiality, and dignity of all patients.
· Promotes safe practices and maintains accountability for patient and employee safety within the work environment.
· Incorporates evidence-based standards into clinical and operational decision-making and assists staff in applying those standards to the delivery of safe patient care.
· Maintains knowledge of regulatory, accreditation, and professional practice requirements and assists with implementation of related changes.
· Monitors and supports staff compliance with organizational policies, procedures, regulatory standards, and accreditation requirements.
· Coordinates interviews and participates in the selection of Emergency Department personnel.
· Conducts performance evaluations and provides timely feedback regarding staff performance, competency, and professional expectations.
· Collaborates with nursing leadership to evaluate and address staffing needs, skill mix, and coverage requirements.
· Ensures compliance with established infection prevention and control practices.
· Facilitates regular staff meetings and promotes effective communication among departmental team members.
· Facilitates Emergency Department Committee meetings in collaboration with the Emergency Department Director and in accordance with applicable bylaws.
· Coordinates annual competency training with the Clinical Nurse Educator, identifies continuing education needs, and supports educational programs designed to meet those needs.
· Initiates, supports, and monitors quality improvement activities, including monthly audit reviews, key performance indicator initiatives, and core measure performance.
· Performs patient and employee rounding to promote engagement, identify concerns, and support continuous improvement.
· Collaborates with risk management and executive leadership to foster and sustain a culture of safety within the department.
· Works collaboratively with nursing leadership peers to ensure adequate staffing coverage and appropriate skill mix to support safe patient care.
· Serves as a key clinical stakeholder in emergency preparedness planning, response, and evaluation.
· Collaborates with external emergency medicine stakeholders to support safe, timely, and effective transitions of care for Emergency Department patients.
· Performs other duties as assigned.
EDUCATION, TRAINING AND EXPERIENCE:
. Graduate of an accredited school of nursing with current Maine RN license. A BSN is strongly preferred.
. Minimum of two years of nursing management or supervisory experience required.
. Current Advanced Cardiac Life Support (ACLS) certification or obtain within 6 months of hire.
. Current Pediatric Advanced Cardiac Life Support (PALS) certification or obtain within 6 months of hire.
. Current Trauma Nursing Core Course (TNCC) certification or obtain within 1 year of hire.
. Current Management of Aggressive Behavior (MOAB) or obtains within 6 months of hire.
WORKER TRAITS:
. Verbal ability is necessary to present information and ideas essential to supervisory duties and to understand general nursing theory and practice and to maintain good working relationships and medical personnel.
. Ability to plan, supervise, and coordinate activities.
. Ability to interpret operating policies and procedures and to review work performance in determining conformance to recognized standards.
. High level of physical and emotional stamina.
. Ability to make decisions regarding performance methods.
Physical Demands and Working Conditions
. Physically demanding, high-stress environment
. Full range of body motion including handling and lifting patients
. Sitting, standing, and walking for extensive periods of time
. Corrected vision and hearing to within normal range
. Frequently sitting at desk working on computer
. Working irregular hours
Benefits:
- 403(b)
- 403(b) matching
- AD&D insurance
- Bereavement leave
- Continuing education credits
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Family leave
- Flexible schedule
- Flexible spending account
- Free parking
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Travel reimbursement
- Tuition reimbursement
- Vision insurance
- Wellness program
Work Location: In person
Salary : $80,658 - $104,976