CNA Trainee- Patient Experience Aide

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.

Northern Light Maine Coast Hospital

Department: Emergency Department

Position is located: Northern Light Maine Coast Hospital

Work Type: Full Time

Hours Per Week: 36

Work Schedule: Variable

Salary Range: $18.00-$18.00 while in training. $21.00-$21.00 once active on CNA registry

Exempt: No

Are you interested in becoming a Certified Nursing Assistant at Northern Light Maine Coast Hospital (MCH)?

MCH is offering a FREE Certified Nursing Assistant (CNA) training program!

This excellent program is hosted at Northern Light Maine Coast Hospital in partnership with other Northern Light Health members. This 36 hour per week PAID position and consists of 24-32 hours of class and clinical experience per week, with the remaining hours spent as a Patient Experience Aide on one of nursing units at Northern Light Maine Coast Hospital. If you are accepted in the program, you will be a full-time employee while earning your CNA certificate. Training is approximately 6 weeks long, starting the week of November 9, 2026. Training is approximately 6 weeks long, starting the week of November 9, 2026.

Requirements:

All applicants must meet the following criteria:

• Participate in a pre-admission interview

• Pass pre-employment background check

• Willing to take a CASAS (reading) test. Must obtain a 240 or higher to participate in the program.

• Work 36 hours a week while in training

• Once certified students will be placed into a full time, 36 hours per week CNA position with a one-year work commitment at Northern Light Maine Coast Hospital.

Other Information :

Patient Experience Aide Job Summary:

The Patient Experience Aide role is a position providing support to the patient care team by providing constant observation, monitoring, feeding assistance. Feeding assistance will include cutting food, unwrapping food, and maintaining cleanliness throughout the course of patient meal. Patient's mouth will be checked before offering more food or fluids and returning food tray back to cart when patient is finished. Mobility assistance of assigned patients is used to ensure safety and prevention of injury. Ambulation will include the use of assistive devices (walker, cane) if needed, understanding that walking distance and speed is determined by patient tolerance. Responsible for one on one direct, continuous observation for the purpose of injury prevention of patients who might be at high risk. Under the supervision of the Registered Nurse and in accordance with the department policies and procedures, responsible for keeping patient in his/her line of vision at all times, and working with others in the healthcare team to assure prompt intervention to prevent physical harm to patients ensuring optimal patient safety and patient comfort. This position is responsible for performing secretarial and reception support, cleaning assigned areas of the hospital, as well as assisting in achieving the ideal experience for all patients.

Essential duties of this role require time spent sitting or walking, mobilizing patient by patient transfer, ambulation and mobility while working independently, as part of a pair, and/or part of a team of healthcare, providers. Answers the telephone and take messages, screens, and/or forwards calls appropriately with efficiency, tact, and courtesy. Feeding patients in need of assistance including setting up tray, unwrap and open food, and preparing food for patient consumption. Closely observing a patient, documenting, and collaborating with other health care staff members for an assigned shift. The employee must possess the core competencies of self-management, collaboration, initiative flexibility and motivation, i.e. staff must be willing to accept changes in assignment as needed. Maintains patient confidentiality at all times. Performs other duties and/or responsibilities as assigned. Documents activity, feeding and observations while observing patients.

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Working Conditions

Northern Light Maine Coast Hospital in Ellsworth, Maine is a full-service hospital, serving both Hancock and western Washington Counties. Our 64-bed facility provides emergency, primary and specialty care, acute inpatient, diagnostic, birthing, and surgical services. At Maine Coast Hospital, we dedicate ourselves to providing exceptional medical care with the personal touch and convenience only a community hospital can offer. Maine Coast has earned both national and state recognition for patient safety, outcomes, and patient satisfaction. Maine Coast Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state . Northern Light Health offers a broad range of services, including nine hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.

The Ellsworth community is a short drive to the scenic Maine coast and is near Acadia National Park with mountains and exceptional year-round recreation including hiking, biking, fishing, hunting, boating, skiing, golf, and more. Our neighborhoods are safe, friendly, and have outstanding schools. Enjoy the best of both worlds, practicing at a smaller community hospital in one of the most beautiful places in Maine while having the support of a large healthcare system.

Questions? Contact Talent Acquisition:
phone: 207-973-7100
email: talentacquisition@northernlight.org

Coastal, Ellsworth, Maine, MCH, MCMH, Rural Health Care