IDD Case Manager

(Licensed - $54,102 - $62,602)

(Non-Licensed - $49,400 - $56,400)

ESSENTIAL POSITION FUNCTIONS (listing Position Specific functions first):

• Provide supports coordinator/case management services to assigned individuals. The core elements of supports coordinator/case management include assessment, service plan development, linking/coordination of services, reassessment/follow-up, and monitoring of services.
• Complete a comprehensive social work assessment for each case management qualified consumer assigned annually in preparation for the Individual Plan of Service (IPOS).
• Coordinate and serve as chairperson in the development of an integrated IPOS for all assigned consumers on an annual basis minimally, including a pre-planning process.
• Amend or develop a new IPOS when significant changes occur in services or consumer status.
• Link assigned consumers to needed assessments and service providers, both internally and externally, as indicated by individual recipient needs.
• Schedule and participate in intra and interagency meetings as needed to advocate for and coordinate services, to evaluate the recipient's progress and to ensure rights and freedoms are protected.
• Make and document referrals to appropriate agencies when NLCMHA does not provide the needed service(s).
• Examine assigned consumer status and needs, as defined in the IPOS, and will document the case management service provided in written progress notes.
• Complete a comprehensive IPOS Review for all assigned consumers as appropriate.
• Responsible to monitor overall service provided to ensure services are being provided consistent with the IPOS document and that identified activities or services have been completed as established.
• Perform adult foster care home placement and follow-up functions consistent with applicable standards, including oversight of personal care services.
• Participate in the NLCMHA’s Emergency Services Program as credentialed and privileged to do so.
• Assist co-workers, as both situation and time provides, providing day emergency services.
• Coordinate with other agency staff procurement of adaptive equipment and medical/dental services as identified in the IPOS.
• Stay abreast of entitlement programs and will assist assigned consumers in applying for and maintaining benefits.
• Coordinate with clinical services staff the development of behavioral plans, as required, and will ensure compliance with Behavioral Treatment Committee procedure.
• Participate, as a resource person, in program/service reviews or audits, i.e., clinic services, specialized residential, etc. and assist as requested in completing and implementing plans of correction.
• Maintain current knowledge of mental health symptomatology, intervention and treatment strategies.
• Coordinate contracted services, (including provider training specific to the recipient) and verify that the services were delivered as specified in the IPOS.

SUPPLEMENTARY FUNCTIONS:

• May transport medications to consumers as requested.
• May observe set up of consumer medications.
• May represent NLCMHA on internal and/or external committees or work groups to enhance organizational performance and development and quality of care including Continuous Quality Improvement activities.
• May participate in community education/community caregiver activities.
• May receive and assist in resolving complaints or inquiries related to services provided by NLCMHA.

QUALIFICATIONS AND COMPETENCIES:

Credentialed by NLCMHA to provide services in this professional discipline.

LICENSING or CERTIFICATIONS:

Must have licensure with the State of Michigan as a Licensed Bachelors Social Worker. Limited Licensed Bachelors Social Worker or licensed RN considered. Must maintain licensure.

MINIMUM EDUCATION & EXPERIENCE:

Bachelor’s Degree in Social Work or Human Services from an accredited university, or a Degree in Nursing.

Must be motivated to work with the developmentally disabled and be able to demonstrate knowledge of the special needs of this population. Although not a requirement it is preferred that this knowledge is in part the result of prior direct experience with a minimum of one year experience working with the developmentally disabled population.

KNOWLEDGE, SKILLS AND ABILITIES:

• Basic knowledge of the Mental Health Code, and the structure, guidelines and services of NLCMHA.
• Uphold NLCMHA’s Code of Conduct and professional Code of Ethics, in addition to maintaining current appropriate State licensure/registration and standards where applicable.
• Must possess professional knowledge, consistent with license or registration and demonstrate throughout employment practice equal to acceptable professional standards.
• Ability to communicate, understand and carry out oral and written directions effectively in English and clearly present information both orally and in writing on a level suitable for public groups.
• Learn community resources and identify procedures required to use a wide range of services.
• Ability to maintain effective working relationships and productively serve as a member of a team with employees and the public plus have the ability to deal with problems courteously and tactfully.
• Ability to work effectively with employees of other agencies, Board members, advisory groups, committees, professional organizations and the public.
• Skill in advocating on behalf of consumers, families/guardians and NLCMHA with the community at large.
• Must have a working telephone, possess and maintain a valid Michigan Driver’s License, have a good driving record, automobile insurance coverage and have access to an automobile.
• Must be willing to transport agency consumers, including in own personal vehicle when necessary.