Administrative/Training Coordinator

About Northern Industrial Training (NIT)

Northern Industrial Training, LLC (NIT) is a leader in workforce development, providing high-quality training programs across Alaska. We are seeking a full-time Administrative/Training Coordinator to join our Palmer team.

As the first point of contact for students and clients, you’ll represent NIT with professionalism, warmth, and a commitment to excellence. This role is ideal for someone who takes pride in their work, enjoys a fast-paced environment, and thrives on organization, teamwork, and exceptional customer service.

Key Responsibilities

· Manage student admissions, enrollment, and file organization according to established procedures.

· Serve as the first point of contact for students, clients, and visitors.

· Answer and route calls on a multi-line phone system; take clear, concise messages.

· Respond to emails and provide accurate information about programs and services.

· Conduct student orientations.

· Coordinate with vendors and internal departments as needed.

· Perform data entry and maintain accurate records and documentation.

· Process paperwork, including filing, scanning, and updating student or program files.

· Process credit card payments and other administrative support tasks.

· Conduct campus tours and represent NIT at job fairs and community expos.

· Uphold NIT’s professional standards, including dress code and confidentiality requirements.

Minimum Qualifications

· Exceptional multitasking ability — must be able to start, stop, and restart tasks efficiently while maintaining accuracy.

· Strong attention to detail and organizational skills with excellent memory and follow-through.

· Ability to prioritize tasks and communicate effectively with team members in a fast-paced environment.

· Excellent customer service and active listening skills.

· Proficient in Microsoft Word, Excel, and Outlook.

· Ability to work independently and as part of a team.

· Strong problem-solving and critical thinking abilities.

· Must be able to lift up to 50 pounds.

· Professional demeanor with patience, adaptability, and dependability.

· Must possess and maintain a valid Alaska Driver’s License and submit a clean driving record.

· Must pass a background check and be subject to random drug testing.

· References required.

Preferred Qualifications

· Administrative Experience

· Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook).

· Prior experience in an educational, training, or administrative setting.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person

Salary : $23 - $25