Program Coordinator, Residential Services

GENERAL SUMMARY:

Under general direction from Supervisor and in accordance with applicable policies and procedures, the incumbent is responsible for the functioning of residential and outreach services within a given catchment area to include individual placements, program development and personnel supervision.

ESSENTIAL JOB FUNCTIONS:

· Demonstrates an understanding of the Agency’s vision and mission, communicates it to staff and acts in accordance with it

· Consistently acts with honesty and integrity, while demonstrating strong commitment to quality services and the interests of individuals served

· Effectively performs job requirements and develops competencies as necessary to perform the job

· Oversees, coordinates and maintains the residential records

· Monitors house operating budget(s)

· Assumes responsibility for the maintenance of the residences

· The Residential Services Manager is on call outside of regularly scheduled shifts for issues related to staffing call outs or changes as needed.

· Works with Case Manager/Service Coordinator on the periodic review and refinement of Individual Treatment Plan/ISA for each resident.

· Maintains an awareness of and utilizes other community resources as consumer needs indicate

· Ensures that residences meet all applicable standards for licensure & certification

· Assures quality of care for all residents

· Assures adequate staffing coverage for individuals served

· Hires, trains and supervises staff; evaluates staff performance

· Conducts at least monthly staff meetings

· Gathers verification proofs for residents of HUD funded homes, contacts potential residents that are on waitlist when there is a vacancy in the home, arrange house visits/tours with potential residents

· Attends all meetings that are assigned by Area Director

· Directly supervises; Residential Team Leads and Residential Advisors.

OTHER DUTIES AND RESPONSIBILITIES:

· Acts as a positive role model for individuals served, community and staff

· Able to assign responsibilities, provide support, motivation and constructive feedback, while ensuring accountability and quality services

· Maintains a flexible, positive approach to problem solving and decision-making

· Manages the stress of competing demands with working independently and efficiently

· Provides transportation for persons served as required, which may include transporting in employee’s personal vehicle

· Knowledge of boundary issues, as well as human and civil rights and the importance of confidentiality regarding persons served

· Performs other duties as assigned

SKILLS/EXPERIENCE/TRAINING REQUIRED:

· Bachelor’s degree in Human Services and minimum two years of prior work experience or equivalent combination of education and experience

· Knowledge of the role of providing residential services

· Effective spokesperson possessing the ability to edit written text to ensure a clear, constructive, concise and accurate message

· Must possess a valid driver’s license and have access to a reliable and insured vehicle in which one or two consumers can be transported daily

· Moderate computer skills including the ability to navigate MS Word, Excel, Outlook and Agency Systems as required

SUPERVISORY RESPONSIBILITY:

Residential Advisors and others as assigned

Pay: $22.61 per hour

Benefits:

• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $23