What are the responsibilities and job description for the Server - 49th State position at Northern Hospitality Group ATS?
Server
About Us:
At Northern Hospitality Group, our vision is simple: Share Alaska with the world. Our mission is to transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska.
Our Core Values: Be Legendary, Be Honorable, Be One Team.
Job Summary:
We are seeking experienced and enthusiastic servers to join our fast-paced, high-volume restaurant. As a Server at 49th State Brewing Company, you’ll deliver outstanding guest experiences by providing attentive service, expert menu knowledge, and genuine Alaskan hospitality.
Only experienced servers who are passionate about hospitality and thrive in a dynamic environment need apply.
Key Responsibilities (include but are not limited to):
Follow steps the steps of service every time
Provide outstanding table service by accurately taking and delivering food and beverage orders.
Memorize menu items, including daily specials, and actively upsell or suggest additional items to enhance the guest experience.
Prepare and present food items attractively, ensuring all required condiments, utensils, and accompaniments are included.
Maintain cleanliness and organization in all food service areas, including restocking paper goods, condiments, silverware, dishware, and beverages.
Ensure guest satisfaction by responding promptly and professionally to all inquiries and requests.
Some shifts may require working outdoors, with exposure to varying weather conditions.
Team members may be rotated between different service areas as needed.
Share knowledge with guests about local activities, attractions, and the Alaskan experience.
Job Requirements:
Must be 18 years of age or older to apply.
Minimum 3 years of experience in serving, customer service, or related front-of-house positions.
Proficiency with POS systems (Toast preferred).
Excellent communication skills — both verbal and written — with guests, coworkers, and management.
Strong teamwork skills and the ability to perform effectively in a fast-paced environment.
Must be legally authorized to work in the United States.
Required Certifications:
Must possess a valid Alaska Food Handler Card.
Must have a current TAPS (Training for Alcohol Professionals) certification.
Level 1 Beer Server certification through the Cicerone Certification Program (or willingness to obtain within 60 days of hire).
Benefits Perks:
Minimum wage plus tips.
401k
Full-time employees who meet requirements qualify for health, dental, and vision.
Paid time off
Opportunities for professional growth and advancement.
Employee discounts on meals and in-house products at all NHG locations.
Dynamic, team-oriented work environment.
Equal Opportunity Employer Statement:
Northern Hospitality Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization. Hiring decisions are made based solely on qualifications, merit, and business needs at the time.
Other Duties:
Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may change at any time with or without notice.
Ready to bring your passion to the plate and grow with a team that’s redefining Alaskan hospitality? Apply today and be part of something legendary.