What are the responsibilities and job description for the Consumer Loan Officer position at Northern Hills Federal Credit Union?
Job Overview
Responsible for receiving, reviewing, and processing applications for consumer, home equity, credit card, and line of credit account loans. Meets with applicants to explain credit policies and to obtain additional loan information and documentation. Presents loan requests above lending limit for approval as per loan policy. Ensures that members and prospective members are promptly and professionally served. Provides general Credit Union information and cross-sells services.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for effectively receiving, reviewing, processing, and coordinating loan functions.
a. Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests.
b. Works closely with the Indirect Program by receiving, reviewing, and processing applications received through approved dealerships.
c. Evaluates and verifies loan applications and credit criteria. Computes debt ratios. Verifies employment and income. Determines value of collateral. Approves loans within limits of authority and notifies applicants of loan decisions. Requests additional information if required.
d. Coordinates and processes closings. Ensures that each loan is promptly and properly prepared, documented, processed, approved, and disbursed.
e. Calculates terms, finance charges, and insurance on loans for proper disclosure on promissory notes.
f. Assists in servicing loans by processing such items as payoff, problem loan workout arrangements, address changes, payment extensions, collateral releases, and payment due date changes.
g. Assumes responsibility for filing vehicle titles and prompt follow-up on titles still pending. Verifies car insurance coverage. Makes car appraisals.
h. Sells credit life, disability, GAP insurance, and MRC (Mechanical Repair coverage). Eligible employees may earn additonal incentives based on sales performance and achievement of established goals.
i. Performs duties of area personnel as required.
j. Ensures that lending operations are conducted in accordance with established Credit Union policies
and are legally compliant. Ensures that loan requests are properly documented.
k. Assists in working collections on loan accounts.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Resolves member requests and questions promptly, courteously, and professionally.
b. Keeps members informed of Credit Union services and policies.
c. Maintains and projects the Credit Union's professional reputation.
d. Counsels’ members regarding money management and financial matters. Assists in counseling members whose loan requests are denied, explaining reasons and alternatives.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and management.
a. Assists area personnel as required.
b. Keeps supervisor informed of area activities and significant problems.
c. Completes required reports and records accurately and promptly.
d. Attends meetings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross-sells Credit Union services.
b. Ensures that work area is clean, secure, and well maintained.
c. Stays informed regarding local and national economic conditions and legal and regulatory changes.
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) 5% Match
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21 - $26