What are the responsibilities and job description for the Sales Account Manager-Entry Level position at Northern Engraving?
Purpose
The Sales Account Manager – Entry Level supports customer accounts by assisting with relationship management, commercial activities, and internal coordination. This role is designed for recent graduates seeking to develop foundational skills in sales, customer engagement, pricing, and business operations under the guidance of experienced professionals.
Qualifications
Essential Duties and Responsibilities:
The Sales Account Manager – Entry Level supports customer accounts by assisting with relationship management, commercial activities, and internal coordination. This role is designed for recent graduates seeking to develop foundational skills in sales, customer engagement, pricing, and business operations under the guidance of experienced professionals.
Qualifications
Essential Duties and Responsibilities:
- Support assigned customer accounts by gathering customer information, responding to requests, and coordinating solutions with internal departments
- Assist sales leadership in identifying short-term, medium-term, and long-term customer needs and business opportunities
- Participate in customer visits to observe, learn, and support relationship-building efforts
- Help prepare and maintain customer price breakdowns, tooling cost summaries, and other commercial documentation
- Track progress of commercial activities and report updates, deviations, or issues
- Assist with purchase order processing and ensure accurate communication with internal teams
- Collaborate with Finance to support accounts receivable follow-up and resolution of basic commercial issues
- Learn and assist with customer online quotation systems and pricing updates
- Perform additional duties as assigned to support the sales organization
- Travel approximately 25–50 percent, depending on assigned accounts
- Travel may be limited during onboarding and training periods
- Bachelor’s degree in Marketing, Finance, Communications, Business Administration, or a related field
- Internship, academic projects, or entry-level experience involving customer interaction or business coordination preferred
- Strong organizational and time-management skills with attention to detail
- Analytical and problem-solving skills
- Ability to communicate professionally with customers, suppliers, and internal teams
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office or related software
- Flexibility to support business needs during peak periods