Manager, Recreation

This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7619979


**Manager, Recreation**

Northern Arizona University

****Special Information****

• This position is an on-site position which requires the incumbent to
  
  

complete their work primarily at an NAU site, campus, or facility

with or without accommodation. Opportunities for remote work are

rare.

****About the Department/College****

The Campus Recreation Department at Northern Arizona University provides

inclusive, student-focused programs and services that promote health,

wellness, and community. With a wide range of offerings including

fitness, intramural sports, outdoor adventures, and sport clubs, the

department supports student success through active engagement and

personal development.

**About the Position**

Reporting to the Assistant Director of Recreation, the Manager of

Recreation provides leadership and oversight for the daily operations of

the University Recreation Center. This position is responsible for the

supervision and development of professional and student staff, including

direct supervision of the Coordinator of Fitness and Wellness and

leadership of approximately 50 student employees. The Manager supports

high-quality recreation services through the implementation of

industry\'s best practices, delivery of inclusive and engaging informal

recreation opportunities, and effective management of member services,

staffing, and facility operations.

**Responsibilities Include**

30% - Facility Operations

• Coordinate the daily operations of the University Recreation Center
  
  

under the direction of the Assistant Director of Recreation,

including facility services, informal recreation spaces, fitness

areas, and equipment.

• Ensure a safe, clean, and welcoming environment through oversight of
  
  

facility appearance, custodial coordination, equipment readiness,

inspections, maintenance documentation, and risk management

practices across all program areas, including locker rooms and

fitness spaces.

• Collaborate with the Coordinator of Fitness and Wellness to support
  
  

the delivery of group fitness classes and wellness programs within

the Recreation Center, ensuring appropriate space use, operational

support, and member access.

• Assist with ordering, inventory management, inspection, and
  
  

maintenance records for fitness and facility equipment to support

safety, lifecycle planning, and asset accountability.

• Serve as a member of the department\'s risk management team,
  
  

supporting emergency response planning, incident review, and

proactive risk mitigation strategies.

• Assist with the creation, monitoring, and management of the
  
  

Recreation Center operating budget, including tracking expenditures

and identifying operational efficiencies.

30% - Member Services

• Oversee member services and access control operations, including
  
  

administration of facility management software supporting

point-of-sale transactions, memberships, guest access, equipment

rentals, locker rentals, and online services.

• Manage locker systems, including assignments, utilization tracking,
  
  

and cleanout processes, to ensure efficient use and positive member

experiences.

• Cultivate an inclusive, respectful, and engaging recreation
  
  

environment for members and guests; address patron concerns,

behavior, incidents, and conduct issues in accordance with

departmental and university policies.

• Support the development and implementation of marketing and
  
  

promotional strategies to increase awareness, participation, and

utilization of Campus Recreation programs, services, and fitness

class offerings.

• Prepare and contribute to participation, utilization, and assess ent
  
  

reports to support data-informed decision-making and continuous

service improvement.

30% - Staff Management

• Supervise the Fitness and Wellness Coordinator by offering ongoing
  
  

guidance, performance feedback, and support for professional

development.

• Recruit, hire, train, schedule, supervise, and evaluate
  
  

approximately 50 student employees, including facility leads,

supervisors, front desk attendants, weight room attendants, and

rovers.

• Provide leadership and development opportunities for student
  
  

employees, emphasizing customer service excellence, operational

competency, teamwork, and career readiness.

• Assist in the development, implementation, and ongoing improvement
  
  

of training methods and resources, including employee manuals,

onboarding materials, and in-service training programs.

• Support staffing plans and operational coverage to ensure
  
  

consistent, high-quality service delivery during all Recreation

Center hours of operation.

10% - Other

• Other duties as assigned.
  
  

**Minimum Qualifications**

• Bachelor\'s degree in related field.
• 1 years of management or supervisory experience.
• 2 years of relevant experience.
• CPR, AED and First Aid or obtain within first 60 days of employment.
  
  

*\*A combination of related ed*