Medical Assistant

ESSENTIAL FUNCTIONS

• Assists the procedure team during procedures as assigned by the RN or physician.
• Actively participates in the planning and set up of all supplies needed for the procedure
• Hands instruments and supplies to the surgeon and performs other tasks as directed.
• Assists the procedure team in maintaining patient safety through monitoring sterile technique during draping as well as throughout the procedure.
• Responsible for daily sterilization of equipment and supplies.
• Assists with maintaining patient records, ordering, and stocking supplies. Communicates supply and equipment repairs to the RN.
• Maintains universal precautions in daily job duties.
• Responsible for sterilization and cleaning the procedure rooms.
• Maintains confidentiality of all patients.

EDUCATION

• High school diploma/GED, Graduation from an accredited Medical Assistant training program as defined by state regulations.

EXPERIENCE

• 7-10 years of experience in orthopedics, spine surgery, or pain management procedures is preferred.
• Additional documented training in medical office procedures, sterile practice, and pain management and a minimum one-year experience in outpatient surgery or equivalent of education and experience.
• In lieu of experience the employee must have the following training and/or experience:
• Graduated from a formal training program, and have the CMA certificate with at least 7 years experience as a medical assistant; OR,
• Is a licensed LPN with 5-7 years of experience and have the CMA certificate; OR,
• Is grandfathered in as defined by State regulation and has at least 5-7 years of continuous experience and has the CMA certificate.  

REQUIREMENTS

• The employee must pass the MA competency exam within the first six months of employment.
• Medical Assistant certificate of completion from an accredited program or LPN license Active Medical Assistant Certification is required.
• Active Medical Assistant certification such as Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT). Or per State regulations
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR, and scheduling software is required.
• Certification or additional training must meet the requirements for meaningful use.
• BLS certification required

KNOWLEDGE

• Knowledge of outpatient procedure room policies and procedures.
• Knowledge of patient safety standards, universal precautions, and maintenance of a safe environment.
• Knowledge of surgical equipment and supplies.
• Knowledge of universal precautions and sterile technique
• Specialty knowledge of the health care field including but not limited to CME, courses, or certifications.
• Specialty knowledge of patient care in a clinic.
• Specialty knowledge of back-office skills.
• Specialty knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.

SKILLS

• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Specialty skills in a clinical area such as orthopedics, neurosurgery, pain management, casting, bracing, and procedures
• Professionalism when interacting with providers, co-workers, patients, family members, and the public. Ability to problem-solve. 
• Time management skills.
• Ability to adapt to change
• Skill in effective participation on a procedural team.
• Skill in safety and infection control procedures by appropriately setting up a sterile procedure room and monitoring instrument use.
• Skill in equipment maintenance by effectively checking machines and supplies, stocking, and initiating maintenance requests.

ABILITIES

• Requires the ability to manage multiple changing priorities in an effective and organized fashion.
• Ability to project a pleasant and professional image as a HOPCO employee both at work and on Social Media.
• Ability to plan, prioritize and complete delegated work assignments.
• Ability to demonstrate compassion when dealing with patients and family members.
• Ability to organize and prioritize tasks efficiently.
• Ability to interact with physicians, patients, and team members.
• Ability to communicate pertinent information to the RN and physician.
• Ability to demonstrate problem-solving skills
• Must have strong attention to detail and physical stamina to handle long arduous work hours.
• Ability to work in an environment that frequently produces a high level of stress and mental fatigue, and a willingness to maintain a flexible work schedule as needed.
• Ability to multi-task and manage multiple work priorities and support teammates

ENVIRONMENTAL WORKING CONDITIONS

• Normal office environment
• Sterile practice and procedural environment
• Frequent travel to different clinic locations within the community.
• Normal and emergent clinical environment. Patient care environment with potential exposure to unpleasant odors, blood and body fluids, infectious disease, and chemical or electrical hazards.

PHYSICAL/MENTAL DEMANDS

• Standard clinic and procedure room activity
• Time oriented and high pace environment
• Patient safety, infection control, and sterile practice demands
• Some bending and stretching are required.
• Manual dexterity using a calculator and computer keyboard.
• Good visual acuity, accurate color vision. Ability to transfer patients in excess of 100 pounds. Ability to stand, walk, stoop, kneel, crouch, and/or crawl. Ability to reach, grasp, use fine finger movement, and feel the fine sensation to discern temperature, texture, size, and shape. Ability to speak and hear.

ORGANIZATIONAL REQUIREMENTS

• HOPCo Mission, Vision, and Values must be acknowledged and adhered to

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.