What are the responsibilities and job description for the NAMS Passenger Screening Agent position at Northern Air Maintenance Services LLC?
Northern Air Maintenance Services, LLC: (NAMS) is a Part 145 certified repair station that provides maintenance/ground services to a major oil exploration and production company on a year-round basis. In addition to maintenance services, NAMS provides all below-wing services including baggage handling, catering, aircraft servicing, passenger loading, etc.
BENEFITS
- Comprehensive insurance programs including medical, dental, and vision
- Company-provided benefits include life insurance, short and long-term disability, and an employee assistance program
- Competitive 401k match program with zero vesting period
- Annual bonus and salary review programs
- Competitive paid time off, personal days, and federal holidays
- Reimbursement benefits like fitness, transportation, and tuition up to $5,250 annually
- Plus, many employee discounts with major retailers
SUMMARY:
The Passenger Screening Agent is responsible for providing passenger and baggage screening for all ConocoPhillips flights departing from Anchorage, Alaska. The NAMS Passenger Screening Agent must provide customer service to passengers, security, protection of air travelers, airports, and aircraft in a courteous and professional manner.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Screen all passengers and their accessible property as per ConocoPhillips security program.
- Operate screening equipment to identify dangerous objects in baggage, cargo, and on passengers; and prevent those objects from being transported onto ConocoPhillips aircraft.
- Perform searches to include hand wands and pat down searches.
- Knowledgeable of the procedures in ConocoPhillips’ LSP and the Persons & Accessible Property Screening Procedures.
- Communicate and coordinate effectively between AOS, the ticket counter.
- Assist Passenger Ramp Agents as needed.
- Remains current on x-ray training to maintain or exceed customer’s baseline standard.
- Must be able to maintain all screening locations as secured where screening is performed.
- Must maintain focus and awareness while working in a high noise, stressful environment.
- Other duties as assigned
POSITION REQUIREMENTS:
- Must have valid driver’s license.
- Ability to obtain airport security clearance, pass a pre-employment drug test, and a 5-year background check.
- Good interpersonal skills and the ability to get along with others
- Must be at least 18 years of age.
- High School Diploma or general education degree.
- Must be able to pass initial security tests and recurrent testing as required.
- Must be highly organized and be able to follow written and verbal instructions.
- Must be able to read, write, speak and comprehend the English language.
- Must have computer skills including Microsoft Word, Office and Excel.
- Experience in the aviation industry preferred.
- Previous customer service experience preferred
- Previous security experience recommended.
- Must be able to work unsupervised
- Must be flexible on work shifts and schedules.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work is classified as “heavy” with regards to the physical demands.
- Lifting requirements: Passenger luggage weighing up to 50-70 pounds per item repeatedly.
- Will often climb, reach, stand, walk, bend, push and pull, and other physical tasks.
- Repeated lifting and bending is necessary for handling luggage to move from baggage carousel to the X-ray machine.
- Good vision is required to operate x-ray machines, input data, and verify identifications.
- Good hearing is required to communicate on the phone, with coworkers and passengers.
DISCLOSURE
The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
