What are the responsibilities and job description for the Chimney Technician position at Northeastern Masonry & Chimney?
Company Overview
Northeastern Masonry & Fireplace Inc. is a trusted name in the construction and home improvement industry with 25 years of experience. We are dedicated to serving over 10,000 satisfied customers by specializing in venting and exhaust systems for fireplaces and furnaces and providing expert chimney repair services.
Summary
We are seeking a skilled Technician to join our team at Northeastern Masonry & Fireplace Inc. This position involves hands-on work in various construction projects, focusing on fireplace installations, chimney repairs, and other masonry tasks. The ideal candidate will contribute to our commitment to quality service and customer satisfaction.
Responsibilities
- Complete sales & follow up calls to generate appointments from new & existing customers.
- Customer Satisfaction Skills
- Dispatching of Technicians
- Ensure that the company’s customers are serviced at the highest level of satisfaction through quality service.
- Excellent computer skills with accurate data entry
- Prepare correspondence and office memos in an efficient manner.
- Maintain an organized office calendar and schedule technician appointments.
- Answer multi-line telephone, take accurate messages.
- Operate standard office equipment.
- Clarify and fulfill customer requests by presenting various selections of products and services providing pricing information as requested.
- Process all paperwork for orders to include sales contracts and related documentation.
Benefits:
- Health, dental, and eye care
- Sick Pay
- Holiday Pay
- Vacation
- Annual Bonus
- Paid Training
- Waiting period may apply
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
If you are ready to build your career with a company that values craftsmanship and customer service, apply today to join Northeastern Masonry & Fireplace Inc.! We look forward to welcoming you to our team.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
- Year round work
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Selkirk, NY 12158 (Required)
Ability to Relocate:
- Selkirk, NY 12158: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $26