What are the responsibilities and job description for the Receptionist position at Northeast Transformer Services?
Job Overview
As a Receptionist, you’ll create a welcoming first impression while keeping daily office operations organized and moving. You’ll greet visitors, manage front-desk needs, handle phone communication, and provide dependable administrative support to colleagues and clients. Your impact: By responding promptly and directing requests to the right people, you help visitors and clients get the information and support they need.
Duties
- Welcome visitors, answer questions, and provide courteous customer service and customer support at the front desk.
- Answer and route calls using multi-line phone systems; apply professional phone etiquette and clear client communication.
- Perform data entry, typing, proofreading, word processing, and spreadsheet updates using Microsoft Office and other productivity software.
- Support office management through clerical tasks, scheduling, records maintenance, and general administrative assistance.
- Use computer skills and technical proficiency to manage routine office tasks; QuickBooks familiarity may support bookkeeping needs.
Qualifications
- Strong organizational skills, time management, computer literacy, and attention to detail.
- Customer service, phone communication, and front desk skills; office experience, clerical experience, or administrative experience are helpful.
- Familiarity with Microsoft Office, spreadsheets, word processing, and data entry; QuickBooks is a plus.
- Clear, professional communication and the ability to manage competing requests with care.
Pay: From $28.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person