What are the responsibilities and job description for the Title & Tag Agent position at Northeast Title & Tag Inc?
Benefits:401(k)401(k) matchingBonus based on performanceCompany partiesDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resourcesJob Title: Title & Tag AgentLocations:Monroe County (PA)Join the growing team at Northeast Title & Tag part of Team Thompson!About Us: Northeast Title & Tag is a family-owned company serving communities across Northeast Pennsylvania with fast, friendly, and reliable title, tag, and registration services. With 15 locations and growing, were proud to offer a supportive and team-oriented environment where employees are encouraged to learn, grow, and build long-term careers.As part of Team Thompson, our Title & Tag Agents are more than just clerks theyre knowledgeable professionals who guide our customers through DMV processes and paperwork with patience and precision. If you enjoy helping people, love learning new things, and want to grow with a company that values its team, this is the opportunity for you.What You'll Do:Assist customers with a wide variety of DMV-related services, including vehicle titles, registrations, transfers, renewals, plates, and moreEnsure all paperwork is accurate, complete, and submitted in compliance with PennDOT regulationsCommunicate clearly and kindly with customers both in person and over the phoneMaintain organized records and files in accordance with company and state guidelinesOperate point-of-sale systems and process customer paymentsDeliver excellent service in a fast-paced office environment, where multitasking is a mustTraining & Growth Opportunities:Cross-training available across four divisions: Title & Tag, Insurance, DOT Compliance, and Pack & SendOpportunity to obtain your insurance license if youre interested in exploring a sales or customer advisor pathNotary Public certification is required within the first 90 days (well help you get certified if youre already a Notary, even better!)Internal promotions and career growth are strongly encouraged many of our team members have built lasting careers hereWho You Are:Friendly, reliable, and eager to learnAble to handle customer interactions with professionalism and empathyDetail-oriented and organized you enjoy checking boxes and getting things right the first timeComfortable working with computers and handling paperworkReady to grow with a company that invests in its peoplePreferred (but not required):Prior experience in a customer service, dealership, notary, or DMV-related roleNotary Public certificationBilingual or multilingualMinimum Requirements:1 year of customer service experienceValid drivers licenseMust be able to pass a background checkAbility to obtain Notary Public certification within 90 days of hireWhy Work With Us?Family-owned, fast-growing company with long-term career potentialSupportive, team-oriented cultureOpportunities to grow in multiple directions operations, compliance, insurance, sales, and moreWe believe in promoting from within and helping our team members succeedReady to join a company where your growth is only limited by your ambition? Apply now and become part of Team Thompson at Northeast Title & Tag.
Salary : $16 - $18