Family Advocate/Data Entry Coordinator

JOB DESCRIPTION:

The Family Advocate serves as a liaison and works directly with multi-agencies within existing and expansion areas to provide support services to alleged child abuse victims and non-offending family members. The Family Advocate is knowledgeable in social issues as they relate to victims of trauma and abuse and possesses a working knowledge of social service agencies and support services available in seven-county areas. S/He provides crisis intervention, makes appropriate referrals for therapy and services, follows up with victims, and assists victims with Crime Victims Compensation. The Family Advocate demonstrates excellent interpersonal skills, ability to communicate well, is highly organized, with an ability to present in a courteous, professional, and compassionate manner to a culturally diverse clientele

GENERAL RESPONSIBILITIES:

• Provides crisis intervention to child victims and non-offending family members, family and victim advocacy, and makes appropriate information referrals for needed services to victims and non-offending family members upon intake.
• Follow up with victims and their families regarding needs, obtaining and providing case updates, and proactively providing support through the life of the victim’s case.
• Provide information and assistance regarding Crime Victims Compensation and serve as a liaison between the victim and their family with the Attorney General’s Office.
• Develop and maintain interagency coordination and cooperation in the case management of child physical and sexual abuse cases.
• Serve as liaison between the CAC, the Multidisciplinary team members, child victims, and non-offending family members.
• Coordinate and communicate with community and partner agencies and services available from and through Northeast Texas Child Advocacy Center, Inc
• Attend Case Review Staffing meetings (CRS)
• Accompany families during criminal justice or court proceedings, as needed.
• Conduct routine and regular assessment of each case, and document appropriate information and progress into the database.
• Complete initial and ongoing training as required.
• Provide the Lead Family Advocate with accurate, timely reports of Family Advocacy services provided
• Follow CSEY referral guidelines as presented.
• Other duties as assigned.

Job Description for Clinical Portion-Family Advocate- CCM Grant:

• Obtain parent and child consent and obtain a signed consent form to complete and score trauma screenings for children referred to the CAC for a forensic interview involving a criminal offense such as sexual abuse, physical abuse, witness to a violent crime, and/or severe neglect.
• Educate parents about trauma symptoms, effects, and behaviors to ensure that families recognize the importance and value of mental health treatment.
• Complete trauma screenings and, if needed, Columbia screenings.

· Provide coping strategies that are relevant to their symptoms.

• Participate in mental health briefings with the counseling team regularly as deemed appropriate by the Clinical Director.

DATA ENTRY:

• Maintains an accurate and complete case management system by entering new and updated information on a timely basis.
• Reviews data for deficiencies and makes changes as appropriate to maintain accuracy.
• Establishes and maintains rapport and communication with staff and MDT members
• Attends monthly Case Review Staffing meetings to ensure appropriate and complete case information is shared across all MDT member organizations and records case updates and dispositions.

· Provides case updates on victim/family status to MDT partner agencies.

• Enters data into case management software.
• Maintains current knowledge and skills on the use of the case management system.
• Prepares monthly reports by deadlines.
• Maintains knowledge of HIPAA and confidentiality laws and regulations and effectively implements these skills and strategies to protect confidential and private client information.

QUALIFICATIONS:

· Bachelor’s degree in social work or related field

· Experience in case management, care coordination, or working with children and families who have been victims of abuse, neglect, or trauma is highly preferred.

· Bilingual preferred but not required.

MINIMUM REQUIREMENTS:

· Must maintain a valid driver’s license, reliable transportation, and current liability insurance.

· Must pass a thorough criminal background check.

· Bending, stooping, reaching, and other movements are required in dealing with children; ability to lift materials (up to 20 lbs.).

· Local travel up to 25%

· This position is subject to a 90-day probationary hiring period.

EQUAL OPPORTUNITY

The Northeast Texas Child Advocacy Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay: $43,500.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off

Work Location: In person

Salary : $43,500 - $45,000