High Rise Security Officer - Full Time Day Shift

Northeast Security is looking for Experienced Security Officers for a Class A High Rise Office Building in Boston

Pay Rate:$23.00

Open Shifts: Monday-Friday 7:00am-3:00pm

Responsibilities include but are not limited to:

• Patrolling and monitoring multiple premises to detect any irregularities, which may include suspicious behavior or security breaches.
• Observe and report incidents or suspicious activity.
• Communicate with local law enforcement units and fire departments as necessary.
• Conduct foot patrols of the premises; including interior, exterior, and parking garage patrols.
• Write detailed reports on incidents that occurred on the premises daily.
• Maintain Proper use, completion and submission of all forms associated with patrol activities and/or duties.
• Oversee access control and create or deactivate access cards.
• Respond to incidents regarding security and safety concerns.
• Conduct unarmed foot patrols (interior and/or exterior)
• Monitor CCTV security cameras.
• Respond to requests for assistance and evaluate appropriate courses of action.
• Comply with all requirements/directives within the on-site operations manual/post orders.
• Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
• Ensure that trained and qualified security personnel properly staff all posts.
• Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Maintain effective communications with all assigned security personnel.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Skills:

• Excellent customer service skills
• Walking for long periods of time
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.
• Knowledge of supervisory practices, procedures, and security operations
• Ability to provide positive direction and motivate performance.

Requirements:

• Security Experience required.
• Customer Service Experience preferred.
• Previous Customer Service experience, or related field/education.
• Neat and professional appearance
• Dependable means of transportation
• Ability to communicate clearly and effectively in English (both written and verbal)
• High School Diploma/GED Equivalent
• Candidates must also be able to success