Full-time Loading Dock Officer, $27.00/hour, Brighton MA

Northeast Security is looking for a Loading Dock Officer for one of our top clients in Brighton, MA!

Pay rate: $27.00/hour

***MUST have previous Loading Dock and/or Logistics experience!***

Parking is available at the location

Schedule: Monday-Friday: 6:00m-4:00pm

Loading Dock Manager Requirements:

• • Monitor all loading dock entry and exit points to ensure that only authorized individuals and vehicles are permitted access
  • Enforce ARE and NES security policies, including badge requirements, sign-in procedures, and safety protocols.
  • Conduct visual inspections of incoming packages, equipment, and materials as required.
  • Maintain situational awareness of dock activity to prevent unauthorized access, tailgating, or unsafe conditions.
  • Report suspicious behavior, unsecured doors, hazards, or unusual activity immediately to the Account Manager & RSOC.
  • Coordinate scheduled and unscheduled deliveries according to building policies and loading dock calendar.
  • Ensure dock bays, corridors, and freight pathways remain clear, safe, and unobstructed.
  • Monitor freight elevator usage and enforce appropriate load-in/load-out procedures.
  • Report all elevator malfunctions and open work orders for documentation purposes.
  • Document all incidents, safety concerns, vendor issues, or violations in accordance with NES reporting protocols.
  • Provide professional, courteous assistance to all tenants, vendors, and contractors.
  • Communicate clearly and effectively while enforcing policies.
  • Direct individuals to the proper locations while ensuring compliance with building procedures.
  • Support special events, major deliveries, and tenant needs with a customer-focused attitude.
  • Maintain accurate logs of deliveries, dock access, contractor sign-ins, and any unusual activity.
  • Complete incident reports, supplemental reports, and after-action reviews as needed.
  • Notify management immediately of escalated issues—such as repeated vendor violations, hazardous deliveries, or access control problems.
  • Participate in ongoing training related to access control, emergency response, customer service, and NES/ARE post orders.
  • Support training of newly assigned officers to the loading dock as directed by the Account Manager or Supervisor.
  • Familiarity with CCURE, SV3, Angus Anywhere, ExacqVision, or other building systems preferred (training provided).
• Assume other duties as required by either Client or Northeast Security, Inc

Security Officer Skills:

• Excellent customer service skills
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.

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