Concierge Security Associate in the Waltham area, Full-Time 1st Shift & 2nd Shift

Northeast Security is seeking Security Concierge Officers for premiere Class A buildings in Waltham.

Pay Rate: $21.05/hour

Schedule: Monday-Friday 7:00am-3:00pm

Friday-Tuesday 3:00pm-11:00pm

**Role offers parking on-site**

**Must have a valid driver's license and be able to pass a 5-year driving record check**

Security Concierge Responsibilities include but are not limited to:

• Concierge will be front facing and a direct representation for not only the building, but the clients that are in the building as well.
• Concierge will need to uphold the client’s appearance and culture at all times along with making guests feel welcomed and approachable.
• Must keep a professional appearance.
• Must remain on post at all times.
• Positive phone demeanor and superior written and verbal communication skills are essential
• Must have a service-oriented mindset and be capable of making every guest feel valued
• Ensure timely notification of all serious incidents.
• Basic computer knowledge
• Maintain effective communications with all assigned security personnel.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Assume other duties as required by either Client or Northeast Security, Inc

Security Concierge Skills:

• Excellent customer service skills and service delivery orientation
• Client Management Skills
• Strong Leadership skills.
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations

Security Concierge Requirements:

• Customer Service Experience required.
• Minimum of 1-year of Security experience required.
• Neat and professional appearance
• Dependable means of transportation
• Ability to communicate clearly and effectively in English (both written and verbal)
• High School Diploma/GED Equivalent
• Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
• Valid Driver's License and clean driving record of three years or more is required.
• Must be at least 18 years of age.

IND123