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Client Service Associate

NORTHEAST PARENT AND CHILD SOCIETY INC
Schenectady, NY Full Time
POSTED ON 7/15/2026 CLOSED ON 8/7/2026

What are the responsibilities and job description for the Client Service Associate position at NORTHEAST PARENT AND CHILD SOCIETY INC?

As a Client Services Associate, you will be a valued member of an interdisciplinary team addressing support and clerical needs for center clients. The Behavioral Health Division provides outpatient mental health treatment to those of great need and is an extraordinary part of the community’s safety net. You will report to the Director of Behavioral Health and work on-site.

Responsibilities:

  • Answer and direct calls and check in all clients for services.
  • Greet all visitors that come to the Center.
  • Review client demographics; confirm name, address, insurance and collection of copayment and deductible.
  • Provide additional clerical support per the supervision of the Director.

Requirements and Education:

  • Requires a HS degree and one to two years of related experience, or requisite education and experience.

Benefits

  • Health care package: medical, dental, and vision 
  • Tuition reimbursement 
  • Paid time off 
  • Holiday Pay 
  • 401 (K) plan 
  • Life Insurance  
  • Loan repayment assistance 
  • Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger!  All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Salary : $19

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