What are the responsibilities and job description for the Outreach Enrollment Specialist position at Northeast Ohio Neighborhood?
General Duties
Under the general supervision of the Director of Social Services and Special Programs, the Outreach/Enrollment Specialist is responsible for providing community based outreach and enrollment assistance activities and facilitate enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurance Program. Help families to understand the eligibility criteria and application process, serving as a liaison with State to complete the enrollment process. Assist in developing outreach program plan.
Education
- High School Diploma or GED required.
- Associate or Bachelor's degree is preferred.
Minimum Qualifications
- Excellent oral and written communication skills.
- Ability to communicate with diverse patient populations.
- Two years experience of community engagement activities.
Technical Skills
1. Use and/or operate office equipment, i.e., personal computers, calculators, copiers.
2. Experience in the use of internet, email, or database management programs.
3. Proficient in the use of Microsoft Office applications, and Outlook.
4. Ability to acquire skills for entering updated insurance information into NextGen database.