What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Northeast Ohio Eye Surgeons?
A Medical Receptionist acts as the first point of contact for patients and visitors in a healthcare setting, managing scheduling, patient information, and providing administrative support. They welcome patients, answer phones, schedule appointments, manage patient records, and ensure the front desk is organized and functioning smoothly.
Schedule:
Monday- Friday
8am- 5pm
Tuesday- 7am-7pm- rotated
Must be able to travel to Kent, Stow, and Akron offices on occasion
What you will be doing
- Greet patients when they arrive to check-in and assist patients when checking out for appointments in a consistently friendly manner
- Answering phones to assist patients and other doctors’ offices with scheduling appointments, answering office questions, and triaging calls to appropriate departments
- Schedule appointments in our practice management system
- Ensuring patients complete necessary paperwork and consent forms
- Collecting co-pays and balances
- Updating insurance or demographic information when changes in occur
- Assisting with back-office tasks as necessary such as scanning, insurance verification, recall, confirmation calls, rescheduling appointments, and error corrections
- Miscellaneous office duties within department as required
What you know
Required
- Attention to detail
- Patient and friendly demeanor is a MUST
- At least 1 year working in a medical office setting is required
- High working knowledge of computers
- Familiarity with medical insurances and insurance benefits
Desired
- 2 years working as a medical receptionist
- Experience working with Allscripts and/or Nextech
- Experience working in ophthalmology
What you will receive
- Competitive wages
- Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
- Generous paid time off (PTO) program
- Seven (7) company paid holidays
- 401(k) retirement plan with company match
- An organization focused on People, Passion, Purpose and Progress
- Inspirational culture
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Family leave
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Wellness program
Work Location: In person
Salary : $16