What are the responsibilities and job description for the Calmar Campus Operations Director position at Northeast Iowa Community College?
Acts as a primary point of contact for logistics related to the operations of the campus buildings, grounds, and events. Supervises and oversees custodial staff, security staff, switchboard and cafeteria operations. Collaborates with plant services and maintenance staff to ensure campus is maintained and running smoothly.
Duties and Responsibilities
Provide direct administrative supervision for custodial staff, cafeteria manager, and safety/security staff. Establish clear performance goals, conduct annual performance evaluations, and ensure alignment with division operating standards.
Manage the recruitment, interviewing, selection, and onboarding of new employees, and develop comprehensive training plans and procedural reference guides to ensure rapid integration.
Review and approve timecards, attendance records, and leave requests for supervised staff, coordinating schedules to ensure adequate coverage across all departments.
Conduct regular team meetings and individual check-ins to communicate division priorities, address operational bottlenecks, promote professional development, and foster a collaborative support environment.
Maintain safe and secure operations by scheduling security personnel for evening and special events, managing keycard and electronic door access, developing regulatory compliance processes, and maintaining emergency management plans, safety logs, and contact lists.
Actively participate in planning and implementation of campus safety practices. Maintain accurate maps and locations of identified safety resources.
Oversee and manage daily operations, special projects, and campus facilities. Manage room scheduling for classes and events, communicate changes to requestors.
Monitor physical campus assets by conducting room and classroom audits to ensure adequate equipment, furnishings, seating, and resources.
Oversee administrative operations, including campus-wide operational messages, fleet vehicle reservations and maintenance, and inter-campus mail delivery.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Associate’s Degree required with 3-5 years of progressively responsible administrative, facilities, or supervisory experience. Bachelor’s degree preferred.
CERTIFICATIONS AND LICENSES:
Must possess a valid driver’s license.
Essential Functions
Highly organized with excellent customer service skills. Possess strong written and oral communication skills. Demonstrated accuracy and attention to detail. Demonstrated self-motivation and ability to multi-task effectively. Able to work independently and in a team environment. Ability to learn quickly and apply new knowledge effectively. Proficient in Microsoft Office applications. Database experience required.