Weekend Shelter Advocate

Northeast Georgia Council on Domestic Violence is a Not-for-Profit agency whose services include a 24-hour crisis hotline, emergency shelter, and outreach services for men, women, and child survivors of domestic violence in Hart, Franklin, and Elbert counties.

Reports To: Shelter Manager

Starting hourly rate $15.60 per hour.

Days and Hours: Saturday 12:00 am-8:00 am and 8:00pm-11:59pm, Sunday 12:00 am-8:00 am and 8:00 pm-12:00 am

*BIPOC encouraged to apply

All employees are required to have flexibility as needed to meet the needs of the department and the agency.

This position is considered “essential” personnel during holidays and in times of hardship, such as extreme weather conditions and/or other emergencies.

Qualifications:

• High School Diploma or equivalent
• Two years of work experience in human services, preferred
• Excellent customer service skills
• Genuinely helpful and sympathetic towards participants
• Ability to handle high stress situations
• In addition, candidates must possess a valid driver’s license, safe driving record, and proof of automobile liability insurance

General Job Description for Shelter Advocate:

The Shelter Advocate will provide supportive, trauma-informed and survivor - directed advocacy services for domestic violence survivors in the Shelter program.

Utilizing best practice models, Advocates facilitate individual support services with participants to include but not limited to intakes, answering the hotline and teen-text line, safety planning, case management, file reviews, proper timely documentation, and facilitation of life skills, enrichment activities, and other activities.

Candidates must exhibit a positive, non-judgmental approach to survivors. In addition, candidate must have the ability to demonstrate a clear understanding of the dynamics of domestic violence, forming proper boundaries, and use of good judgment.

Essential Job Functions:

· Accepts and handles crisis calls providing crisis de-escalation, developing safety plans, identification or resources and referrals.

· Provides trauma-informed direct services to survivors of domestic violence including individual service and crisis intervention as needed. Models non-violent conflict resolution and takes appropriate steps to deal with emergency situations with the goal of maintain the safety of all residents. Maintains strict standards of confidentiality.

· Maintains current and accurate client records and files, through proper chart documentation and data entry into required computer databases. Will meet position productivity standards and meet position's quality assurance standards.

· Follows State and Agency guidelines when reports of child abuse and incident reports as required and notifies supervisor in a timely manner.

· Maintaining inventory protocols and stocking pantry.

· Providing basic need items to participants.

· Manage hotline calls and provide guidance and assistance as needed.

· Monitoring facility safety and confidentiality standards.

· Completes other tasks as assigned.

Additional requirements: Employee will be required to pass a background check and take the Department of Children and Family Services Mandated reporter training and CPR training.

Job Types: Part-Time

Pay: $15.60 per hour

Schedule:

• 12 hour shift
• Weekends

Work Location: One location

Job Type: Part-time

Pay: From $15.60 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $16