What are the responsibilities and job description for the Medical Insurance Follow Up Specialist position at Northeast Florida Endocrine & Diabetes Associates?
Job Description:
Northeast Florida Endocrine and Diabetes Associates is seeking a dependable, detail oriented Medical Insurance Follow Up Specialist to join our Revenue Cycle Department.
This position is responsible for following up on outstanding insurance claims, resolving claim denials, researching payment issues, and working directly with insurance companies to obtain proper reimbursement. Pay will be based on the candidate’s level of medical billing and insurance follow up experience.
Job Responsibilities
- Follow up on outstanding insurance claims with commercial, Medicare, Medicaid, and managed care payers
- Research and resolve claim denials, rejections, and unpaid claims
- Contact insurance companies by phone or through payer portals regarding claim status
- Submit corrected claims, reconsiderations, and appeals when appropriate
- Review explanations of benefits and remittance advices
- Identify payment discrepancies and take appropriate action
- Document all account activity accurately in the patient accounting system
- Work assigned accounts daily while meeting productivity expectations
- Communicate professionally with insurance representatives and internal staff
- Assist with special projects and additional Revenue Cycle duties as assigned
Qualifications
- Previous medical insurance follow up, medical billing, or accounts receivable experience preferred
- Knowledge of commercial, Medicare, and Medicaid insurance guidelines preferred
- Experience working insurance denials and outstanding claims
- Understanding of medical terminology, CPT, ICD 10, and insurance claim processing
- Strong analytical and problem solving skills
- Excellent attention to detail
- Strong communication and customer service skills
- Ability to prioritize work and manage multiple accounts efficiently
- Experience with electronic medical record and practice management systems preferred
- Dependable attendance and punctuality are required
Schedule
- Full time
- Monday through Friday
Experience
- Medical insurance follow up: Required
- Medical billing or accounts receivable: Required
- Denial management or appeals: Required
- Medical office experience: Required
This position is ideal for someone who enjoys problem solving, has strong attention to detail, and is motivated to help maximize insurance reimbursement while supporting the Revenue Cycle Department.
Work Location: In person
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical Follow up : 3 years (Required)
Work Location: In person
Salary : $22