What are the responsibilities and job description for the Inside Sales and Counter position at NorthEast Electrical?
NorthEast Electrical, a subsidiary of Sonepar USA since 1998, is a full-service electrical distributor providing products and services to contractors, industrial, OEM, utility, and institutional customers. The company operates more than 30 branches across the six New England states, offering exceptional customer service. With over 30,000 SKUs and nearly 500 employees, NorthEast Electrical is dedicated to meeting customer needs with strategic locations and a 24-hour CDC. For more information, visit needco.com.
This is a full-time on-site role located in Dover, NH, for an Inside Sales and Counter position. The Inside Sales and Counter team member will be responsible for generating leads, managing inside sales, ensuring customer satisfaction, and providing excellent customer service. Daily tasks include assisting customers at the counter, answering inquiries, processing orders, and maintaining product knowledge to support customers' needs effectively.
- Inside Sales and Lead Generation skills
- Strong Customer Satisfaction and Customer Service skills
- Effective Communication skills
- Ability to work in a fast-paced, on-site environment
- Proficiency with computer systems and software
- Experience in the electrical supply industry is a plus
- High school diploma or equivalent; additional education or certifications are beneficial