Assistant Branch Manager

NorthEast Community Bank (NECB) was founded in 1934 as a community bank with a mission to help families and businesses in our communities prosper. We grew up in Manhattan, Brooklyn and the Bronx, gaining, and maintaining, a reputation as experts at lending to owners and developers of multi-family and mixed-use properties, as well as commercial and industrial businesses and cooperative buildings. The bank spent many years helping to build businesses in Manhattan and surrounding boroughs, absorbing, enriching and enhancing the many and diverse cultures of our neighborhoods.

NECB operates full-service branches and loan production offices in New York (Manhattan, the Bronx, White Plains, New City, Spring Valley, Monsey, Monroe and Bloomingburg) and Massachusetts (Danvers, Framingham and Quincy).

NECB offers a comprehensive line of banking products and services, including NECB-Mobile banking as well as Commercial Real Estate Loans, Commercial Construction Financing, lines of credit and term loans. Business banking services include Remote Deposit, online banking and bill payment, online financial management tools, ACH services, business checking, and sweep accounts.

We’re committed to strengthening our communities by offering the financial products and services essential to building thriving businesses and successful, secure families.

This position report to the Branch Manager at the Monroe location. Successful incumbent will coordinate with the Branch Manager in implementing and carrying out bank policy with respect to overall operations of the branch. Prior experience as an Assistant Branch Manager is required. Responsibilities include:

Oversee all branch employees through organizing, scheduling, coaching, and collaboration with Branch Manager and HR.

Manage scheduling, time sheets, and training for branch staff.

Open new accounts, process wire transfers, order debit cards, and setup online banking for new and existing customers.

Handle approvals for cash orders, wire transfers, check withdrawal, and deposit holds.

Troubleshoot customer online banking and debit card issues.

Assist with overall customer satisfaction through managing wait times and assisting tellers.

Initiate changes in the basic organization to accomplish objectives developed with the Branch Manager.

Activate new work procedures and systems to accomplish planning and bank development objectives more efficiently.

Will have extensive contact with customers, the public and the community, and is to conduct relationships in a manner that will enhance the overall marketing effort of the bank.

May be called upon to participate with community organizations and in community projects.

Responsible for operational audits including, account opening documents, negotiable items, vault and teller cash boxes, record retention, alarm tests, and other operational items while providing information for audit purposes.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Physical Setting:

• Office

Application Question(s):

• Do you have experience as an Assistant Branch Manager?

Education:

• High school or equivalent (Preferred)

Experience:

• banking: 5 years (Required)
• Sales: 2 years (Required)
• Management: 3 years (Required)

Work Location: In person

Salary : $70,000