Relationship Banker I

Description

We're not just your average bank – we're a tight-knit, family-owned community bank with a passion for making a real impact in the neighborhoods we call home. Our mission? Simple but impactful: to strengthen communities, one meaningful connection at a time.

At the heart of Northeast Bank is our incredible team – a community within a community. We're not just colleagues; we're like family, always ready to support each other, our neighbors, local businesses, and non-profits. In fact, we go the extra mile to foster strong bonds with our clients, aiming to be more than just a bank but a trusted partner in their journey.

If you're someone who thrives on making a positive difference in people's lives, Northeast Bank is the place for you! Join us, and let's build strong communities together.

POSITION TITLE: Relationship Banker I

Job Type: Full Time

Pay: $23.00-$26.00 depending upon experience

Hours: 40 hours per week. Monday-Friday, including rotating Saturday morning.

Position responsibilities include:

• Performs a full range of banking services to individual and business customers, with emphasis on deposit and fee-based services. Meets with customers to discuss needs and identify/recommend solutions to needs. Opens all types of new accounts. Cross-sells a full range of banking products/services to new and existing customers. Participates in sales activities and business development initiatives. Willingly travels to/from other locations, as staffing needs dictate.
• Opens/closes all deposit accounts for commercial and consumer customers, including checking, savings, certificates of deposit, IRAs, and all digital banking products.
• Maintains favorable customer relations and effectively cross-sells Bank services through needs identification thus ensuring the most positive and profitable relationship exists between the Bank and its customers.
• Acts as back up to teller area when needed. Prepares daily settlement of work. Accurate in balancing drawer and counting cash. Maintain maximum security over bank assets, ensuring cash and negotiable items are always secure. Stays within established drawer limits. Processes currency transaction reports, checks identification, signatures, stop payments, etc. Scrutinizes negotiable instruments with potential for fraud.
• Communicates effectively with supervisor, manager, and co-workers.

Benefits:

• Fun, supportive work environment with advancement opportunities
• Competitive wages with an additional annual performance-based incentive
• Medical, Dental, Life and Disability Insurance
• Generous paid time off, including 11 paid holidays
• Paid volunteer time
• Retirement Benefits – 401k match and ESOP
• Education reimbursement with one year of service
• Awarded Star Tribune Top Workplaces 8 years in a row

Requirements

Education

· High school diploma or general education degree plus 2 years additional bank-related training or Associates degree

Experience

· A minimum of 2 years related retail banking experience and/or training

· Equivalent combination of education and experience

Other Skills/Characteristics

· Sales skills

· Proficient computer skills

· Excellent communication skills, both written and verbal

· Effective problem solving and decision-making skills

· Ability to multi-task

· Ability to deal with customers and staff under circumstances requiring tact, diplomacy and confidentiality.

· Required to comply with the SAFE Act, including successful initial and ongoing registration in the Registry.

Performance Measures

· Delivers exemplary customer service, consistently exceeding customer expectations in terms of response time, needs assessment of products/services and accuracy.

· Cross-sells products or services to each new customer relationship.

· Generates new deposits.

· Generates fee income.

Working Conditions

• Normal Office environment
• Ability to lift coin/cash weighing up to 25 pounds
• up to 2 days/month working from home

Northeast Bank welcomes people of all races, religions, genders, physical abilities, backgrounds, etc. Our goal is to support all members of our community, whether they are customers or employees. Our employees have a sense of belonging due to the relationship building we do among our employees. We value each employee as an individual.

Northeast Bank is an Affirmative Action/Equal Opportunity/Vets/Disability Employer