What are the responsibilities and job description for the Office Coordinator/Medical Assistant position at Northeast Alabama Regional Medical Center Health System?
Responsible for management and oversight of office functions for the department to include oversight of patient schedules/appointments, management of clinics medical records, oversight and maintenance of billing, coding, and documentation integrity, and maintains knowledge of insurance regulations and referral agencies. Compiles statistical data and assists leadership with reports and compliance audits. Serves as clinic lead, handling day to day operations and escalating to physicians and/or leadership as necessary. Orders office supplies. Maintains schedule of employee/department events. Provides regular clerical support to the department to include: patient scheduling, registration, new and discharge patient chart maintenance, insurance verification, receptionist duties, answering telephones, filing, payment management, and obtaining accurate referral information.
Manages Clinic Office Functions.
Supervises staff and serves as clinic lead, handling day to day operations and escalating to physicians and/or leadership as necessary.
Provides clerical support as needed per Medical Secretary Job description.
Schedules appointments.
Maintains schedule of employees and department events.
Compiles statistical data and assists leadership with reports and compliance audits.
Manages departmental medical records and ensures documentation integrity.
Oversight and management of billing/Coding/Chargemaster, Maintenance, Holds knowledge of insurance/payer/referral source regulations.
High school degree or equivalent with additional business courses preferred. Holds basic knowledge of medical terminology. Must be certified as a Medical Assistant.
Prefer 2-5 years of secretarial/medical office experience.
Knowledge of and proficiency in use of routine office equipment, and personal computer to include internet for insurance verifications, and searches, patient registration and billing software packages.
Holds working knowledge of the emergency call system at front desk and executes emergency codes as appropriate.
Works well under continuous stress.
Ability to express thought clearly and concisely.
Ability to listen; read and interpret information quickly, in both written, graphic and oral form.
Demonstrates ability to communicate with patients who have communication deficits.