What are the responsibilities and job description for the Customer Service Associate Role position at Northdale Oil?
About Northdale Oil
Northdale Oil Inc. is a family-owned business that has been serving its customers and communities since 1967. We take pride in building strong relationships with our customers, partners, and team members. Our company specializes in delivering quality products and exceptional customer service through our network of convenience stores.
Job Overview
The Customer Service Associate plays a vital role in ensuring a positive experience for our customers and a great work environment for our team members. This self-motivated individual will be responsible for demonstrating Northdale's culture of exceptional customer service and teamwork.
Responsibilities and Duties
Northdale Oil Inc. is a family-owned business that has been serving its customers and communities since 1967. We take pride in building strong relationships with our customers, partners, and team members. Our company specializes in delivering quality products and exceptional customer service through our network of convenience stores.
Job Overview
The Customer Service Associate plays a vital role in ensuring a positive experience for our customers and a great work environment for our team members. This self-motivated individual will be responsible for demonstrating Northdale's culture of exceptional customer service and teamwork.
Responsibilities and Duties
- Maintain a high level of customer satisfaction by providing prompt and courteous service.
- Process sales transactions accurately and efficiently on the cash register.
- Handle customer payments and make change as necessary.
- Ensure a positive work environment by maintaining a clean and organized store.
- Balance the cash drawer at the end of each shift.
- Prepare accurate till reports for each register.
- Perform procedures to maintain a safe and clean working environment.
