What are the responsibilities and job description for the Retail Sales Processor position at Northdale Oil Inc?
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Position Summary
The Retail Sales Processor in Baudette provides essential administrative and operational support for Northdale's convenience store and fuel operations. This role is responsible for customer service, daily sales processing, fuel inventory balancing, and general office duties to ensure accurate records, efficient operations, and a positive customer experience.
Requirements:
Key Responsibilities
Customer Service & Communication
- Answer incoming phone calls promptly and professionally
- Assist customers and vendors by providing accurate information or directing inquiries appropriately
- Deliver courteous, helpful, and timely customer service consistent with Northdale values
Daily Sales & Financial Processing
- Process daily convenience store (c-store) sales reports accurately and on schedule
- Review and reconcile sales data for completeness and accuracy
- Identify and communicate discrepancies to management
Fuel Inventory & Delivery Processing
- Balance and reconcile store fuel inventories on a regular basis
- Process fuel delivery tickets and verify quantities, pricing, and documentation
- Ensure fuel records are accurate and properly recorded in internal systems
Administrative Support
- File, copy, and scan documents in accordance with company record-keeping standards
- Maintain organized electronic and paper files
- Support accounting and operations teams with clerical and administrative tasks as needed
Qualifications & Skills
- High school diploma or equivalent required
- Previous customer service, retail, or office experience preferred
- Basic accounting or data entry experience a plus
- Strong attention to detail and accuracy
- Proficiency with computers, POS systems, and basic office equipment
- Ability to manage multiple tasks and meet daily deadlines
- Strong communication and organizational skills
Physical & Work Requirements
- Ability to sit, stand, and work at a computer for extended periods
- Ability to lift up to 25 pounds occasionally
- Regular attendance and reliability required
Why Work at Northdale
- Supportive, team-oriented work environment
- Stable schedule with consistent responsibilities
- Opportunity to contribute to essential daily operations
- Company culture focused on Value People, Do the Right Thing, Better Together, and Faithful Service