Security Officer II

At NorthBay Health the Armed Security Officer is responsible for promoting a safe healthcare environment by serving as a deterrent to violent behavior and/or criminal activity through their presence and ability to respond to an incident that poses a serious threat of death or great bodily injury. The Armed Security Officer is primarily assigned to the Emergency Department and associated waiting areas. Their security and safety responsibilities extend to all medical facilities owned and/or operated by NorthBay HealthCare and individual assignments or responsibilities may be dependent on the activity, need for assistance or direction of the Security Program Director. The armed Security Officer will also prepare reports documenting their response to calls for service.

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

PRIMARY JOB DUTIES

• To provide a safe environment for patients, visitors and staff.
• Helps to identify and resolve security related problems; serves as a “first responder” to incidents posing a safety hazard to individuals in the area and notifies law enforcement if practical and/or deemed necessary.
• Primarily assigned to the Emergency Department but can have responsibility extended to all medical facilities owned and/or operated by NorthBay HealthCare and individual assignments or responsibilities may be dependent on the activity, need for assistance or direction of the Security Program Director.
• Armed security officers must be able to act without immediate supervision and exercise independent judgment in meeting emergencies.
• Reports will contain all the important facts of the incident known at the time and be neat, legible, free of spelling errors, accurate and grammatically correct.
• Interviews persons with complaints and makes proper disposition or directs them to the proper authorities.
• Gives advice and general information to inquiries from the public.
• Enters or retrieves data from a computer terminal, PC or other keyboard device.
•  Perform other duties as assigned.

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Qualifications:

Education:

• Possession of a high-school diploma of graduation or equivalent.

Experience:

• Previous experience in security, military or law enforcement is highly desirable.

Licensure:

• Possession of a valid motor vehicle license and willingness to operate motor vehicles in the course of employment.
• A clean driving record is required evidenced by annual submittal of a DMV driving record and Human Resources.
• Successful completion of all State of California firearms qualification training as outlined in California Business and Professions Code Sections 7583.5, 7583.6, 7583.7 and California Code of regulations Sections 628, 631 and 632 and any other applicable laws not listed here.  All training must be completed upon date of hire.
• Must possess upon date of hire a California Concealed Weapons Permit.
• Must possess California Guard Card and Exposed to carry permit.

Skills:

• Working knowledge of PC computers and their programs.

Interpersonal Skills:

• Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.

• Inter-personal communication, verbally and in writing with a diverse range of people including the proper handling of emotional situations and needs.

Compensation: 

• Hourly Salary Range $41.25–  $50.18 (Offered hourly rate based on years of experience)
• Per Diem Differential 10% additional per hour 
• PM Shift Differential $1.38 additional per hour 
• NOC Shift Differential $2.21 additional per hour 
• Weekend Differential $0.75 additional per hour