Ambulatory HIM Support Representative (Full Time, Day)

At NorthBay Health the Ambulatory HIM Support Representative will perform functions in support of the Ambulatory practices as they relate to patient medical records and the need for maintaining reasonable continuity of care.  Performs medical record reviews, accurately updates patient information in the medical record and assists with managing the data integrity of the medical record. 

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Qualifications:

Education:  

• AA degree is preferred, or completion of some college courses in Health Information Management and/or Medical Assisting certificate preferred, or other related experience.

Experience:  

• Minimum 1 year of experience working in a heath care related setting
• 3 years preferred

Skills: 

• Excellent oral and written communication skills and comprehensive knowledge of state and federal chart completion and release of information requirements.  
• Knowledge of and experience with personal computers and computer systems.  
• Ability to manage multiple tasks at one time.  
• Demonstrated ability to lead others in complying with policies and procedures.  
• Working knowledge of MS Word and MS Excel.  
• Past experience with electronic medical records (i.e. Cerner applications or equivalent systems) required

Interpersonal Skills:  

• Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 

• Ability to work as a team member with staff and patients.  
• Ability to complete assigned duties in a timely manner and prioritize workflow to meet deadlines.  
• Ability to multitask and work on special projects.  
• Capable of mature and independent judgment.  
• Demonstrated leadership skills and creativity in problem- solving.  
• Flexibility and tact.  
• Excellent communication skills and teamwork.

Compensation:

• Hourly Salary Range Min $23.98 - Max $29.19 (Offered hourly rate based on years of experience)