What are the responsibilities and job description for the Nursing Home Gift Shop Clerk position at Northampton County?
Official job title is "Clerical Technician 1 - Gift Shop."
**Application deadline is December 8, 2025 at 5:00 PM EST. Applicants will not be contacted until after this date.**
**GENERAL PURPOSE**
The Clerical Technician 1 -- Gift Shop (Part-Time) is responsible for running the day-to-day operations of the Gift Shop at Gracedale Nursing Home. The individual in this role will provide excellent service to guests and residents while also maintaining a clean, organized, and welcoming atmosphere.
This position works every Friday (9a-3p) and every other weekend (both Saturday and Sunday) 9a-3p. Additional shifts may be available and/or required to cover for illness, vacations, etc.
**SUPERVISION RECEIVED**
This position reports directly to the Coordinator of Volunteers.
**SUPERVISION EXERCISED**
This position is not responsible for the supervision of other employees.
**ESSENTIAL DUTIES OF THE POSITION**
Counts cash register drawer at start of shift as well as reconciling the drawer at the end of shift. Prepares drawer for opening next day.
Greets residents and guests, and completes transactions in a friendly and courteous manner.
Displays patience and sensitivity to the needs and requests of residents.
Stocks shelves as needed, displaying items in a visually appealing manner. Rotates stock to ensure continuously fresh merchandising.
Changes seasonal displays and decorations on a timely basis.
Labels and prices new merchandise.
Organizes greeting cards.
Alerts Volunteer Department when postage stamps require reorder.
Closes gift shop at the end of the day, preparing receipts with all necessary worksheets.
**EDUCATION & EXPERIENCE** -- Completion of a high school, or general equivalency diploma; **AND**
At least six (6) months of retail experience preferred, but not required.
All employees of Gracedale Nursing Home will be required to attend Feeding Program training.
**KNOWLEDGE, SKILLS, AND ABILITIES**
Possesses knowledge of simple mathematical functions, such as addition and subtraction, to reconcile cash drawer.
Ability to use computerized point of sale system, which processes both cash and credit card transactions.
Excellent communication and interpersonal skills with the ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse clientele.
Ability to maintain a neat, clean, and well-stocked retail space.
Ability to read, write, speak, understand and communicate in English to perform the duties of this position.
**TOOLS AND EQUIPMENT**
Telephone, calculator, computerized point of sale system, and writing implements.
**PHYSICAL DEMANDS**
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.
The employee must occasionally lift and/or move up to twenty-five (25) pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**WORK ENVIRONMENT**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
The noise level in the work environment is usually moderately quiet.
**SELECTION GUIDELINES**
Formal application, rating of education and experience, oral interview and reference check as well as job related tests may be required.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
PAY GRADE: CS-11
UNION STATUS: NON-UNION**
Updated July 2025
**Application deadline is December 8, 2025 at 5:00 PM EST. Applicants will not be contacted until after this date.**
**GENERAL PURPOSE**
The Clerical Technician 1 -- Gift Shop (Part-Time) is responsible for running the day-to-day operations of the Gift Shop at Gracedale Nursing Home. The individual in this role will provide excellent service to guests and residents while also maintaining a clean, organized, and welcoming atmosphere.
This position works every Friday (9a-3p) and every other weekend (both Saturday and Sunday) 9a-3p. Additional shifts may be available and/or required to cover for illness, vacations, etc.
**SUPERVISION RECEIVED**
This position reports directly to the Coordinator of Volunteers.
**SUPERVISION EXERCISED**
This position is not responsible for the supervision of other employees.
**ESSENTIAL DUTIES OF THE POSITION**
Counts cash register drawer at start of shift as well as reconciling the drawer at the end of shift. Prepares drawer for opening next day.
Greets residents and guests, and completes transactions in a friendly and courteous manner.
Displays patience and sensitivity to the needs and requests of residents.
Stocks shelves as needed, displaying items in a visually appealing manner. Rotates stock to ensure continuously fresh merchandising.
Changes seasonal displays and decorations on a timely basis.
Labels and prices new merchandise.
Organizes greeting cards.
Alerts Volunteer Department when postage stamps require reorder.
Closes gift shop at the end of the day, preparing receipts with all necessary worksheets.
- An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.*
**EDUCATION & EXPERIENCE** -- Completion of a high school, or general equivalency diploma; **AND**
At least six (6) months of retail experience preferred, but not required.
All employees of Gracedale Nursing Home will be required to attend Feeding Program training.
**KNOWLEDGE, SKILLS, AND ABILITIES**
Possesses knowledge of simple mathematical functions, such as addition and subtraction, to reconcile cash drawer.
Ability to use computerized point of sale system, which processes both cash and credit card transactions.
Excellent communication and interpersonal skills with the ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse clientele.
Ability to maintain a neat, clean, and well-stocked retail space.
Ability to read, write, speak, understand and communicate in English to perform the duties of this position.
**TOOLS AND EQUIPMENT**
Telephone, calculator, computerized point of sale system, and writing implements.
**PHYSICAL DEMANDS**
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.
The employee must occasionally lift and/or move up to twenty-five (25) pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**WORK ENVIRONMENT**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
The noise level in the work environment is usually moderately quiet.
**SELECTION GUIDELINES**
Formal application, rating of education and experience, oral interview and reference check as well as job related tests may be required.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
- FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
PAY GRADE: CS-11
UNION STATUS: NON-UNION**
Updated July 2025
